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Title
Text copied to clipboard!Walking Tour Guide
Description
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We are looking for a passionate and knowledgeable Walking Tour Guide to join our team. As a Walking Tour Guide, you will be responsible for leading groups of tourists or locals through various routes, providing them with insightful information about historical landmarks, cultural sites, and points of interest. Your role is to create an engaging and memorable experience for participants by sharing stories, facts, and anecdotes that bring each location to life. You should be comfortable speaking in front of groups, answering questions, and adapting your presentation style to suit different audiences. The ideal candidate is enthusiastic about history, culture, and storytelling, and is able to manage groups of varying sizes while ensuring safety and enjoyment for all participants. You will be expected to research and stay updated on the sites included in your tours, maintain punctuality, and handle logistical aspects such as ticketing and group coordination. Flexibility is important, as tours may occur during weekends, holidays, or evenings. Excellent communication skills, a friendly demeanor, and a genuine interest in sharing knowledge are essential for success in this role. Previous experience as a tour guide or in customer service is a plus, but not required. Training and resources will be provided to help you develop your routes and presentation skills. Join us to inspire curiosity and foster appreciation for the rich history and culture of our city.
Responsibilities
Text copied to clipboard!- Lead groups on scheduled walking tours
- Provide accurate and engaging information about sites
- Ensure the safety and comfort of all participants
- Answer questions and interact with tour guests
- Adapt tours to suit different audiences and interests
- Handle ticketing and group coordination
- Stay updated on historical and cultural facts
- Maintain punctuality and professionalism
- Promote positive guest experiences
- Report feedback and incidents to management
Requirements
Text copied to clipboard!- Excellent verbal communication skills
- Strong interest in history and culture
- Ability to walk for extended periods
- Comfortable speaking to groups
- Friendly and approachable personality
- Punctual and reliable
- Ability to manage group dynamics
- Willingness to work flexible hours
- Basic first aid knowledge is a plus
- Previous guiding or customer service experience is an advantage
Potential interview questions
Text copied to clipboard!- What interests you about being a Walking Tour Guide?
- Describe your experience with public speaking.
- How would you handle a difficult or disruptive guest?
- Are you comfortable walking long distances?
- What languages do you speak fluently?
- How do you prepare for a new tour route?
- Can you share an example of excellent customer service you provided?
- Are you available to work weekends and holidays?
- How do you ensure the safety of your group?
- What is your favorite local landmark and why?
