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Title

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Value Network Technician

Description

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We are looking for a dedicated and skilled Value Network Technician to join our dynamic telecommunications team. The successful candidate will play a crucial role in maintaining, troubleshooting, and optimizing our telecommunications value networks to ensure seamless connectivity and high-quality service delivery. As a Value Network Technician, you will be responsible for monitoring network performance, identifying potential issues, and implementing effective solutions to maintain optimal network functionality. In this role, you will collaborate closely with network engineers, IT specialists, and other technical staff to ensure the reliability and efficiency of our telecommunications infrastructure. You will be expected to perform regular network assessments, conduct preventive maintenance, and respond promptly to network outages or disruptions. Your expertise will be essential in maintaining network security, managing network resources, and ensuring compliance with industry standards and regulations. The ideal candidate will possess strong analytical and problem-solving skills, with the ability to quickly diagnose and resolve complex network issues. You should have a solid understanding of telecommunications technologies, network protocols, and infrastructure components. Excellent communication skills are essential, as you will be required to document network configurations, report issues clearly, and collaborate effectively with team members and stakeholders. As a Value Network Technician, you will also be involved in network upgrade projects, assisting in the planning, implementation, and testing phases. You will be expected to stay current with emerging telecommunications technologies and industry best practices, continuously enhancing your technical knowledge and skills. We value proactive individuals who demonstrate initiative, attention to detail, and a commitment to delivering exceptional service. You should be comfortable working independently as well as part of a collaborative team environment. Flexibility and adaptability are important, as you may be required to work outside regular business hours to address urgent network issues or perform scheduled maintenance tasks. This position offers an exciting opportunity to contribute to the growth and success of our telecommunications services. You will have the chance to work with advanced technologies, participate in challenging projects, and develop your professional skills within a supportive and innovative work environment. If you are passionate about telecommunications, possess strong technical abilities, and are eager to make a positive impact on network performance and customer satisfaction, we encourage you to apply for this rewarding position.

Responsibilities

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  • Monitor and maintain telecommunications value networks to ensure optimal performance.
  • Diagnose and resolve network issues promptly to minimize downtime.
  • Perform regular preventive maintenance and network assessments.
  • Collaborate with network engineers and IT specialists to implement network upgrades and improvements.
  • Document network configurations, issues, and resolutions accurately.
  • Ensure network security and compliance with industry standards and regulations.
  • Provide technical support and guidance to team members and stakeholders.
  • Stay updated with emerging telecommunications technologies and industry best practices.

Requirements

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  • Associate degree or higher in Telecommunications, Information Technology, or related field.
  • Minimum of 2 years of experience in telecommunications network maintenance and troubleshooting.
  • Strong knowledge of network protocols, infrastructure components, and telecommunications technologies.
  • Excellent analytical and problem-solving skills.
  • Ability to work independently and collaboratively within a team environment.
  • Strong communication and documentation skills.
  • Flexibility to work outside regular business hours when necessary.
  • Relevant certifications such as CCNA, CompTIA Network+, or equivalent preferred.

Potential interview questions

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  • Can you describe your experience with troubleshooting telecommunications networks?
  • How do you approach diagnosing and resolving complex network issues?
  • What steps do you take to ensure network security and compliance?
  • Can you provide an example of a network upgrade project you participated in?
  • How do you stay current with emerging telecommunications technologies and industry trends?