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Title
Text copied to clipboard!Valet
Description
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We are looking for a professional and courteous Valet to join our hospitality team. As a Valet, you will be the first point of contact for guests arriving at our establishment, and your role is crucial in creating a positive first impression. You will be responsible for safely parking and retrieving guest vehicles, maintaining a smooth traffic flow at the entrance, and providing excellent customer service at all times.
The ideal candidate is someone who is highly responsible, has a clean driving record, and is capable of driving both manual and automatic transmission vehicles. You must be able to work in a fast-paced environment, handle multiple tasks simultaneously, and remain calm and professional under pressure. Physical stamina is essential, as the role requires standing for long periods and walking or running to retrieve vehicles.
In addition to parking vehicles, you may be asked to assist guests with luggage, provide directions or information about the facility, and coordinate with other staff members to ensure efficient service. You will also be expected to follow all safety protocols and company policies to protect guest property and ensure a secure environment.
This position is ideal for individuals who enjoy working outdoors, interacting with people, and being part of a dynamic team. Whether you are looking to start a career in hospitality or gain experience in customer service, this role offers valuable opportunities for growth and development.
We value punctuality, integrity, and a strong work ethic. If you take pride in delivering exceptional service and want to be part of a team that values professionalism and guest satisfaction, we encourage you to apply for this position.
Responsibilities
Text copied to clipboard!- Greet guests promptly and courteously upon arrival
- Safely park and retrieve guest vehicles
- Maintain a clean and organized valet area
- Assist guests with luggage and other belongings
- Provide directions and information about the facility
- Coordinate with front desk and bell staff for guest needs
- Ensure the security of all parked vehicles
- Handle keys and vehicle information with care and accuracy
- Follow all traffic and safety regulations
- Report any incidents or damages immediately
Requirements
Text copied to clipboard!- Valid driver's license with a clean driving record
- Ability to drive both manual and automatic vehicles
- Excellent customer service and communication skills
- Strong attention to detail and organizational skills
- Physical ability to stand, walk, and run for extended periods
- Professional appearance and demeanor
- Ability to work flexible hours, including nights and weekends
- High school diploma or equivalent preferred
- Previous valet or hospitality experience is a plus
- Ability to remain calm and courteous under pressure
Potential interview questions
Text copied to clipboard!- Do you have a valid driver's license?
- Can you drive both manual and automatic transmission vehicles?
- Are you available to work nights, weekends, and holidays?
- Do you have any previous experience as a valet or in hospitality?
- How do you handle stressful or high-pressure situations?
- Are you comfortable standing and walking for long periods?
- Can you provide a clean driving record?
- What steps do you take to ensure guest satisfaction?
- Have you ever handled a guest complaint? How did you resolve it?
- Why are you interested in this valet position?
