Text copied to clipboard!
Title
Text copied to clipboard!Utility Reader
Description
Text copied to clipboard!
We are looking for a dedicated and detail-oriented Utility Reader to join our team. The Utility Reader will be responsible for accurately reading and recording utility meters, including water, gas, and electricity meters, for residential and commercial properties. This role requires a high level of accuracy, attention to detail, and the ability to work independently in various weather conditions. The ideal candidate will have excellent time management skills, a strong work ethic, and the ability to communicate effectively with customers and team members. As a Utility Reader, you will play a crucial role in ensuring that utility usage is accurately recorded and billed, contributing to the overall efficiency and reliability of our services. You will be required to travel to different locations, follow safety protocols, and use handheld devices or other technology to record meter readings. This position offers an opportunity to work in a dynamic environment with a focus on customer service and operational excellence. If you are looking for a role that combines fieldwork with technical skills and customer interaction, this could be the perfect fit for you.
Responsibilities
Text copied to clipboard!- Accurately read and record utility meters for water, gas, and electricity.
- Travel to various residential and commercial locations to perform meter readings.
- Ensure all meter readings are recorded accurately and submitted on time.
- Identify and report any irregularities or issues with meters.
- Maintain and update records of meter readings and customer information.
- Communicate effectively with customers to address any questions or concerns.
- Follow all safety protocols and guidelines while performing meter readings.
- Use handheld devices or other technology to record and submit meter readings.
- Work independently and manage time effectively to complete assigned routes.
- Report any damaged or malfunctioning meters to the appropriate department.
- Assist with the installation and maintenance of utility meters as needed.
- Participate in training and development programs to stay updated on industry standards.
- Provide excellent customer service and represent the company in a professional manner.
- Collaborate with team members and other departments to ensure efficient operations.
- Perform other duties as assigned by the supervisor.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Valid driver's license and reliable transportation.
- Ability to work independently and manage time effectively.
- Strong attention to detail and accuracy.
- Excellent communication and customer service skills.
- Ability to work in various weather conditions.
- Basic computer skills and familiarity with handheld devices.
- Physical ability to walk long distances and lift up to 50 pounds.
- Previous experience in a similar role is preferred but not required.
- Ability to follow safety protocols and guidelines.
- Strong problem-solving skills and ability to report issues accurately.
- Willingness to work flexible hours, including evenings and weekends if needed.
- Ability to read and interpret maps and route information.
- Good organizational skills and ability to maintain accurate records.
- Commitment to continuous learning and professional development.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience with reading utility meters?
- How do you ensure accuracy when recording meter readings?
- What steps do you take to manage your time effectively while on the job?
- How do you handle difficult weather conditions while performing your duties?
- Can you provide an example of a time when you identified and reported an issue with a meter?
- How do you prioritize safety while performing meter readings?
- What experience do you have with using handheld devices or other technology for data recording?
- How do you handle customer interactions and address their concerns?
- Can you describe a situation where you had to work independently and manage your own schedule?
- What motivates you to perform well in a role that requires attention to detail and accuracy?
