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Title

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Unit Clerk

Description

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We are looking for a dedicated and detail-oriented Unit Clerk to join our healthcare team. As a Unit Clerk, you will play a vital role in ensuring the efficient operation of a medical unit by providing administrative and clerical support. This position requires excellent organizational skills, the ability to multitask, and a strong commitment to patient care and confidentiality. You will be the first point of contact for patients, families, and healthcare professionals, making your role essential in creating a welcoming and professional environment. Your responsibilities will include managing patient records, scheduling appointments, and coordinating communication between medical staff. The ideal candidate will have a background in healthcare administration or a related field, along with proficiency in medical terminology and office software. If you are passionate about contributing to a team that makes a difference in people's lives, we encourage you to apply.

Responsibilities

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  • Manage and maintain patient records and documentation.
  • Schedule and coordinate patient appointments and procedures.
  • Serve as the primary point of contact for patients and visitors.
  • Facilitate communication between medical staff and departments.
  • Ensure compliance with healthcare regulations and confidentiality standards.
  • Order and maintain inventory of medical and office supplies.
  • Assist in preparing reports and maintaining accurate data.
  • Handle incoming calls and correspondence efficiently.

Requirements

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  • High school diploma or equivalent; additional certification in healthcare administration is a plus.
  • Proficiency in medical terminology and office software.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Attention to detail and a commitment to accuracy.
  • Ability to work in a fast-paced healthcare environment.
  • Knowledge of healthcare regulations and confidentiality standards.
  • Previous experience in a similar role is preferred.

Potential interview questions

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  • Can you describe your experience with medical terminology and healthcare administration?
  • How do you handle multitasking in a fast-paced environment?
  • What steps do you take to ensure patient confidentiality?
  • Can you provide an example of how you resolved a challenging situation in a previous role?
  • How do you prioritize tasks when managing multiple responsibilities?