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Title
Text copied to clipboard!Translation Services Manager
Description
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We are looking for a Translation Services Manager to lead and coordinate all aspects of our translation and localization projects. This role is essential in ensuring the delivery of high-quality, culturally accurate translations across multiple languages and platforms. The ideal candidate will have a strong background in linguistics, project management, and team leadership, with a passion for bridging language barriers and enhancing global communication.
As a Translation Services Manager, you will be responsible for managing a team of in-house and freelance translators, editors, and localization specialists. You will oversee the entire translation workflow, from project scoping and resource allocation to quality assurance and final delivery. You will also collaborate closely with internal departments such as marketing, legal, product development, and customer support to ensure that all translated content aligns with brand guidelines and regulatory requirements.
Your role will involve implementing and optimizing translation management systems (TMS), developing glossaries and style guides, and maintaining consistency across all translated materials. You will also be expected to monitor project timelines, budgets, and performance metrics, providing regular reports to senior management.
To succeed in this role, you should have excellent organizational and communication skills, a deep understanding of translation processes and tools, and the ability to manage multiple projects simultaneously. Experience in vendor management, budgeting, and quality control is also essential.
This is a dynamic and rewarding position for someone who thrives in a fast-paced, multicultural environment and is committed to delivering exceptional language services that support global business objectives.
Responsibilities
Text copied to clipboard!- Manage and coordinate translation and localization projects
- Lead a team of in-house and freelance language professionals
- Develop and maintain translation workflows and best practices
- Ensure quality and consistency across all translated content
- Collaborate with internal departments to meet content needs
- Implement and manage translation management systems (TMS)
- Create and maintain glossaries, style guides, and reference materials
- Monitor project timelines, budgets, and deliverables
- Evaluate and select external vendors and language service providers
- Provide regular performance reports to senior management
- Ensure compliance with industry standards and regulations
- Continuously improve processes for efficiency and quality
Requirements
Text copied to clipboard!- Bachelor’s degree in Translation, Linguistics, or related field
- 5+ years of experience in translation project management
- Strong leadership and team management skills
- Proficiency with translation tools and TMS platforms
- Excellent organizational and multitasking abilities
- Strong written and verbal communication skills
- Experience with budgeting and vendor management
- Attention to detail and commitment to quality
- Ability to work in a fast-paced, multicultural environment
- Knowledge of localization best practices
- Fluency in at least one foreign language is a plus
- Familiarity with industry standards such as ISO 17100
Potential interview questions
Text copied to clipboard!- What experience do you have managing translation projects?
- Which translation tools and TMS platforms are you proficient in?
- How do you ensure quality and consistency in translated content?
- Describe a time you managed a multilingual team.
- How do you handle tight deadlines and multiple projects?
- What is your approach to vendor selection and management?
- Have you developed glossaries or style guides before?
- How do you measure the success of a translation project?
- What languages are you fluent in?
- How do you stay updated on industry trends and standards?
