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Title

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Tow Truck Driver

Description

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We are looking for a skilled and reliable Tow Truck Driver to join our team. As a Tow Truck Driver, you will be responsible for providing roadside assistance to stranded vehicles, ensuring their safe transport to designated locations. Your role will involve operating various types of tow trucks, including flatbeds and wheel-lift trucks, to recover vehicles in a safe and efficient manner. You will be expected to respond promptly to service calls, assess the situation, and determine the best method for towing or recovering the vehicle. Excellent customer service skills are essential, as you will be interacting with customers who may be in stressful situations. You must have a valid driver's license with a clean driving record and be familiar with local traffic laws and regulations. The ideal candidate will have previous experience in towing or a related field, strong problem-solving skills, and the ability to work independently. This position may require working in various weather conditions and being on-call for emergencies. If you are a dependable and skilled driver with a commitment to safety and customer satisfaction, we encourage you to apply.

Responsibilities

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  • Operate tow trucks to assist stranded vehicles.
  • Respond promptly to service calls and assess situations.
  • Safely tow or recover vehicles using appropriate equipment.
  • Provide excellent customer service to distressed individuals.
  • Maintain tow truck and equipment in good working condition.
  • Complete necessary paperwork and documentation.
  • Follow all safety protocols and traffic laws.
  • Be available for on-call emergencies and work in various weather conditions.

Requirements

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  • Valid driver's license with a clean driving record.
  • Previous experience in towing or a related field.
  • Strong problem-solving skills.
  • Ability to work independently.
  • Excellent customer service skills.
  • Familiarity with local traffic laws and regulations.
  • Ability to operate various types of tow trucks.
  • Willingness to work in various weather conditions.

Potential interview questions

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  • What experience do you have with operating tow trucks?
  • How do you handle stressful situations with customers?
  • Are you familiar with local traffic laws and regulations?
  • Can you provide an example of a challenging towing situation you resolved?
  • Are you comfortable working in various weather conditions?
  • How do you ensure the safety of the vehicle and passengers during towing?
  • What steps do you take to maintain your tow truck and equipment?
  • Are you available for on-call emergencies?