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Title
Text copied to clipboard!Telecommunications Technician
Description
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We are looking for a skilled Telecommunications Technician to join our team. The ideal candidate will have extensive experience in installing, maintaining, and repairing telecommunications systems and equipment. This role requires a deep understanding of telecommunications technology, including fiber optics, VoIP, and wireless systems. The successful candidate will be responsible for ensuring that our telecommunications infrastructure is reliable, efficient, and up-to-date. You will work closely with other technicians, engineers, and support staff to troubleshoot issues, perform routine maintenance, and implement new systems. Strong problem-solving skills, attention to detail, and the ability to work independently are essential for this role. You will also need to stay current with industry trends and advancements to ensure that our telecommunications systems remain cutting-edge. This position may require working in various environments, including office settings, outdoor locations, and customer premises. Excellent communication skills are necessary to interact with clients and team members effectively. If you are passionate about telecommunications and have a proven track record of success in this field, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Install and configure telecommunications systems and equipment.
- Perform routine maintenance and repairs on telecommunications infrastructure.
- Troubleshoot and resolve issues with telecommunications systems.
- Collaborate with engineers and other technicians to implement new systems.
- Ensure compliance with industry standards and regulations.
- Maintain accurate records of installations, maintenance, and repairs.
- Provide technical support to clients and team members.
- Conduct site surveys to assess telecommunications needs.
- Test and evaluate new telecommunications technologies.
- Train junior technicians and support staff.
- Monitor system performance and make recommendations for improvements.
- Assist in the development of telecommunications policies and procedures.
- Ensure the security and integrity of telecommunications systems.
- Manage inventory of telecommunications equipment and supplies.
- Coordinate with vendors and suppliers for equipment and services.
- Prepare reports on system performance and maintenance activities.
- Participate in on-call rotation for emergency repairs.
- Adhere to safety protocols and guidelines.
- Stay current with industry trends and advancements.
- Provide excellent customer service and support.
Requirements
Text copied to clipboard!- High school diploma or equivalent; associate degree in telecommunications or related field preferred.
- Minimum of 3 years of experience in telecommunications installation and maintenance.
- Strong knowledge of telecommunications systems, including fiber optics, VoIP, and wireless.
- Proficiency in using telecommunications testing and diagnostic equipment.
- Excellent problem-solving and troubleshooting skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to work in various environments, including office settings, outdoor locations, and customer premises.
- Valid driver's license and reliable transportation.
- Ability to lift and carry heavy equipment.
- Willingness to work flexible hours, including evenings and weekends.
- Knowledge of industry standards and regulations.
- Experience with network cabling and infrastructure.
- Familiarity with telecommunications software and tools.
- Ability to read and interpret technical manuals and schematics.
- Strong customer service skills.
- Ability to manage multiple tasks and priorities.
- Willingness to participate in ongoing training and professional development.
- Ability to pass a background check and drug test.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with telecommunications systems and equipment?
- How do you approach troubleshooting and resolving technical issues?
- What steps do you take to ensure compliance with industry standards and regulations?
- Can you provide an example of a challenging telecommunications project you worked on?
- How do you stay current with advancements in telecommunications technology?
- Describe a time when you had to work under pressure to meet a deadline.
- How do you prioritize tasks when managing multiple projects?
- What experience do you have with network cabling and infrastructure?
- How do you ensure the security and integrity of telecommunications systems?
- Can you describe your experience with customer service and technical support?