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Title
Text copied to clipboard!Telecom Field Technician
Description
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We are looking for a dedicated and skilled Telecom Field Technician to join our team. The ideal candidate will be responsible for installing, maintaining, and repairing telecommunications systems and equipment. This role requires a strong understanding of telecommunications technology, excellent problem-solving skills, and the ability to work independently in the field. The Telecom Field Technician will be expected to travel to various locations to perform installations and repairs, ensuring that all work is completed to the highest standards of quality and safety. This position also involves troubleshooting technical issues, providing customer support, and maintaining accurate records of all work performed. The successful candidate will have a strong technical background, excellent communication skills, and a commitment to providing exceptional service to our customers. This is a challenging and rewarding role that offers the opportunity to work with cutting-edge technology and make a significant impact on our customers' telecommunications experience.
Responsibilities
Text copied to clipboard!- Install, maintain, and repair telecommunications systems and equipment.
- Perform routine maintenance and inspections on telecommunications equipment.
- Troubleshoot and resolve technical issues related to telecommunications systems.
- Provide customer support and answer technical questions.
- Maintain accurate records of all work performed.
- Ensure all work is completed to the highest standards of quality and safety.
- Travel to various locations to perform installations and repairs.
- Collaborate with other team members to complete projects.
- Stay up-to-date with the latest telecommunications technology and industry trends.
- Adhere to all company policies and procedures.
- Provide training and support to junior technicians.
- Assist with the planning and implementation of new telecommunications projects.
- Conduct site surveys and assessments.
- Ensure compliance with all relevant regulations and standards.
- Maintain a clean and organized work environment.
- Manage inventory and order supplies as needed.
- Perform other duties as assigned.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Technical certification or degree in telecommunications or a related field.
- Minimum of 2 years of experience in a similar role.
- Strong understanding of telecommunications technology and equipment.
- Excellent problem-solving skills.
- Ability to work independently and as part of a team.
- Strong communication and customer service skills.
- Ability to travel to various locations as needed.
- Valid driver's license and clean driving record.
- Ability to lift and carry heavy equipment.
- Proficiency with hand and power tools.
- Familiarity with safety protocols and procedures.
- Ability to read and interpret technical manuals and schematics.
- Strong attention to detail.
- Ability to work in various weather conditions.
- Basic computer skills.
- Willingness to work flexible hours, including evenings and weekends.
- Ability to pass a background check and drug test.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with telecommunications systems and equipment?
- How do you approach troubleshooting technical issues?
- Can you provide an example of a challenging installation or repair you completed?
- How do you ensure that your work meets quality and safety standards?
- What steps do you take to stay up-to-date with the latest telecommunications technology?
- How do you handle customer support and technical questions?
- Can you describe a time when you had to work independently in the field?
- How do you manage your time and prioritize tasks when working on multiple projects?
- What experience do you have with maintaining accurate records of your work?
- How do you ensure compliance with relevant regulations and standards?
- Can you describe your experience with site surveys and assessments?
- How do you handle working in various weather conditions?
- What steps do you take to maintain a clean and organized work environment?
- How do you manage inventory and order supplies?
- Can you describe your experience with training and supporting junior technicians?
- How do you handle working flexible hours, including evenings and weekends?
- What experience do you have with reading and interpreting technical manuals and schematics?
- How do you ensure that you follow safety protocols and procedures?
- Can you describe your experience with hand and power tools?
- How do you handle working in a team environment?
