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Title
Text copied to clipboard!Telecom Field Technician
Description
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We are looking for a dedicated and skilled Telecom Field Technician to join our dynamic team. The Telecom Field Technician will be responsible for installing, maintaining, troubleshooting, and repairing telecommunications equipment and infrastructure. This role requires a hands-on approach, technical expertise, and the ability to work independently in various field environments. The ideal candidate will have a strong background in telecommunications, excellent problem-solving skills, and a commitment to providing exceptional customer service.
As a Telecom Field Technician, you will be responsible for ensuring the reliability and functionality of telecommunications systems, including telephone lines, internet connections, cable television, fiber optics, and wireless communication systems. You will perform routine inspections, preventive maintenance, and emergency repairs to ensure continuous service delivery. Your role will involve working closely with customers, understanding their needs, and providing timely solutions to technical issues.
You will be expected to maintain accurate records of installations, repairs, and maintenance activities, ensuring compliance with company standards and industry regulations. Additionally, you will collaborate with other technicians, engineers, and support staff to coordinate projects and resolve complex technical problems.
Safety is a critical aspect of this role, and you will be required to adhere strictly to safety guidelines and procedures while working at heights, in confined spaces, or in challenging environmental conditions. You will also be responsible for maintaining and managing your tools, equipment, and company vehicle, ensuring they are in good working condition at all times.
The successful candidate will possess excellent communication skills, both written and verbal, and the ability to clearly explain technical concepts to non-technical customers. You must be comfortable working outdoors, in various weather conditions, and be willing to travel to different job sites as required.
We offer comprehensive training and ongoing professional development opportunities to ensure you stay current with the latest telecommunications technologies and industry best practices. Our company values teamwork, integrity, and customer satisfaction, and we are committed to providing a supportive and inclusive work environment.
If you are passionate about telecommunications technology, enjoy working independently, and have a strong commitment to quality and customer service, we encourage you to apply for this exciting opportunity. Join our team and help us deliver reliable and innovative telecommunications solutions to our valued customers.
Responsibilities
Text copied to clipboard!- Install, maintain, and repair telecommunications equipment and infrastructure.
- Perform routine inspections and preventive maintenance on telecom systems.
- Troubleshoot and resolve technical issues related to telecommunications services.
- Maintain accurate records of installations, repairs, and maintenance activities.
- Ensure compliance with safety guidelines and industry regulations.
- Provide excellent customer service and clearly communicate technical information.
- Collaborate with team members and support staff to complete projects efficiently.
Requirements
Text copied to clipboard!- High school diploma or equivalent; technical certification preferred.
- Previous experience in telecommunications or related field.
- Strong technical knowledge of telecom equipment, fiber optics, and wireless systems.
- Ability to work independently and manage time effectively.
- Excellent problem-solving and troubleshooting skills.
- Valid driver's license and willingness to travel to various job sites.
- Physical ability to work outdoors, at heights, and in confined spaces.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience working with telecommunications equipment?
- How do you approach troubleshooting a complex technical issue in the field?
- What safety precautions do you take when working at heights or in confined spaces?
- How do you ensure clear communication with customers who may not have technical knowledge?
- Can you provide an example of a challenging telecom installation or repair you successfully completed?
