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Title

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Redactor Técnico

Description

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We are looking for a Technical Writer to join our team and help us create clear, concise, and user-friendly documentation for our products and services. As a Technical Writer, you will work closely with engineers, product managers, and other stakeholders to gather information and translate complex technical concepts into easy-to-understand content. Your work will support internal teams, customers, and end-users by providing accurate and accessible documentation. The ideal candidate has a strong command of the English language, excellent writing and editing skills, and a keen eye for detail. You should be comfortable working in a fast-paced environment and managing multiple projects simultaneously. Experience with content management systems, documentation tools, and basic understanding of software development processes is highly desirable. Your responsibilities will include writing user manuals, API documentation, online help guides, FAQs, and other technical content. You will also be responsible for maintaining and updating existing documentation to ensure it remains accurate and relevant. Collaboration is key in this role, as you will need to communicate effectively with subject matter experts and cross-functional teams to gather the necessary information. We value creativity, initiative, and a passion for making complex information accessible. If you enjoy writing, have a technical mindset, and are excited about helping users understand and use technology more effectively, we encourage you to apply.

Responsibilities

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  • Create and maintain technical documentation for products and services
  • Collaborate with engineers and product teams to gather information
  • Translate complex technical concepts into clear, user-friendly content
  • Edit and proofread documentation for accuracy and consistency
  • Organize content logically and ensure it meets user needs
  • Update existing documentation based on product changes
  • Work with design and UX teams to enhance documentation usability
  • Manage multiple documentation projects simultaneously
  • Ensure documentation complies with company standards and style guides
  • Collect feedback from users to improve documentation quality

Requirements

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  • Bachelor’s degree in English, Technical Communication, or related field
  • Proven experience as a technical writer or similar role
  • Excellent written and verbal communication skills
  • Strong attention to detail and organizational skills
  • Ability to understand and explain complex technical concepts
  • Familiarity with documentation tools such as Confluence, MadCap Flare, or similar
  • Basic understanding of software development and engineering processes
  • Ability to work independently and as part of a team
  • Experience with version control systems like Git is a plus
  • Portfolio of previous technical writing work is preferred

Potential interview questions

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  • Can you provide samples of your technical writing work?
  • What documentation tools have you used in the past?
  • How do you approach learning about a new technical product?
  • Describe a time you had to explain a complex concept to a non-technical audience.
  • How do you ensure accuracy in your documentation?
  • What is your experience working with cross-functional teams?
  • How do you prioritize multiple documentation projects?
  • Have you worked with version control systems like Git?
  • What style guides are you familiar with?
  • How do you handle feedback and revisions to your work?