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Title
Text copied to clipboard!Technical Sales Engineer
Description
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We are looking for a highly motivated and experienced Technical Sales Engineer to join our dynamic team. The ideal candidate will possess a unique blend of technical expertise and sales acumen, enabling them to effectively communicate complex technical solutions to both technical and non-technical stakeholders. As a Technical Sales Engineer, you will play a crucial role in driving revenue growth by identifying customer needs, presenting tailored solutions, and ensuring customer satisfaction throughout the sales process. You will work closely with the sales, engineering, and product development teams to provide pre-sales and post-sales support, including product demonstrations, technical presentations, and troubleshooting. Your ability to understand customer requirements, articulate the value of our products, and build strong relationships will be key to your success in this role. In addition to your technical and sales skills, you should be a proactive problem solver with excellent communication and interpersonal skills. You will be expected to stay up-to-date with industry trends, emerging technologies, and competitive products to provide valuable insights and recommendations to both customers and internal teams. This is an exciting opportunity for a driven individual to make a significant impact in a fast-paced and innovative environment.
Responsibilities
Text copied to clipboard!- Identify and qualify potential customers through research and outreach.
- Conduct product demonstrations and technical presentations to prospective clients.
- Collaborate with the sales team to develop and execute sales strategies.
- Provide pre-sales technical support, including answering technical questions and addressing concerns.
- Assist in the preparation of sales proposals and quotations.
- Work closely with the engineering team to ensure customer requirements are met.
- Provide post-sales support, including troubleshooting and resolving technical issues.
- Maintain up-to-date knowledge of industry trends, emerging technologies, and competitive products.
- Build and maintain strong relationships with customers and partners.
- Participate in trade shows, conferences, and other industry events.
- Gather and analyze customer feedback to inform product development and improvement.
- Prepare and deliver technical training sessions for customers and internal teams.
- Develop and maintain technical documentation and sales collateral.
- Track and report on sales activities and performance metrics.
- Collaborate with marketing to create targeted campaigns and promotional materials.
Requirements
Text copied to clipboard!- Bachelor's degree in Engineering, Computer Science, or a related field.
- Proven experience in a technical sales or sales engineering role.
- Strong technical background with the ability to understand and explain complex technical concepts.
- Excellent communication and presentation skills.
- Ability to build and maintain strong relationships with customers and partners.
- Proactive problem solver with strong analytical skills.
- Ability to work independently and as part of a team.
- Experience with CRM software and sales tracking tools.
- Willingness to travel as needed.
- Strong organizational and time management skills.
- Ability to handle multiple tasks and prioritize effectively.
- Knowledge of industry trends and emerging technologies.
- Experience in preparing and delivering technical training sessions.
- Ability to gather and analyze customer feedback.
- Strong attention to detail and accuracy.
Potential interview questions
Text copied to clipboard!- Can you describe a time when you successfully closed a complex technical sale?
- How do you stay current with industry trends and emerging technologies?
- Can you provide an example of how you handled a difficult customer issue?
- What strategies do you use to build and maintain relationships with clients?
- How do you approach preparing and delivering technical presentations?
- Can you describe your experience with CRM software and sales tracking tools?
- How do you prioritize and manage multiple tasks in a fast-paced environment?
- What steps do you take to ensure customer satisfaction throughout the sales process?
- Can you provide an example of how you collaborated with engineering and product development teams?
- How do you gather and utilize customer feedback to improve products and services?
