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Title

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Technical Operations Engineer

Description

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We are looking for a skilled Technical Operations Engineer to oversee and enhance our technical infrastructure. In this role, you will be responsible for maintaining system reliability, troubleshooting technical issues, and optimizing operational processes. You will collaborate with cross-functional teams to ensure seamless integration of new technologies and improvements in system performance. Your expertise in system administration, automation, and monitoring will be crucial in maintaining high availability and efficiency of our technical environment. The ideal candidate will have a strong background in IT operations, cloud computing, and network management. You should be comfortable working in a fast-paced environment, handling multiple tasks, and proactively identifying areas for improvement. Your role will also involve implementing security best practices, ensuring compliance with industry standards, and providing technical support to internal teams. Additionally, you will be responsible for documenting processes, creating reports, and analyzing system performance metrics to drive continuous improvement. If you are passionate about technology, problem-solving, and optimizing technical operations, we encourage you to apply for this exciting opportunity.

Responsibilities

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  • Monitor and maintain system performance and availability.
  • Troubleshoot and resolve technical issues in a timely manner.
  • Implement automation tools to improve operational efficiency.
  • Collaborate with development and IT teams to optimize infrastructure.
  • Ensure security and compliance with industry standards.
  • Document processes and create reports on system performance.
  • Manage cloud-based and on-premises infrastructure.
  • Provide technical support and guidance to internal teams.

Requirements

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  • Bachelor’s degree in Computer Science, IT, or a related field.
  • Proven experience in IT operations or system administration.
  • Strong knowledge of cloud computing platforms (AWS, Azure, GCP).
  • Proficiency in scripting and automation tools (Python, Bash, Ansible).
  • Experience with monitoring and logging tools (Nagios, Prometheus, Splunk).
  • Understanding of networking concepts and security best practices.
  • Ability to troubleshoot complex technical issues effectively.
  • Excellent communication and teamwork skills.

Potential interview questions

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  • Can you describe a time when you resolved a critical system issue?
  • What automation tools have you used to improve operational efficiency?
  • How do you ensure system security and compliance?
  • What steps do you take to monitor and maintain system performance?
  • Can you explain your experience with cloud computing platforms?
  • How do you handle high-pressure situations and urgent technical problems?
  • What strategies do you use to document and improve operational processes?
  • How do you collaborate with other teams to optimize infrastructure?