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Title

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Technical Business Analyst

Description

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We are looking for a highly skilled Technical Business Analyst to join our dynamic team. The ideal candidate will have a strong background in both business analysis and technical expertise, enabling them to effectively bridge the gap between business needs and technical solutions. This role requires a deep understanding of business processes, data analysis, and technology, as well as the ability to communicate complex technical concepts to non-technical stakeholders. The Technical Business Analyst will work closely with various departments, including IT, operations, and management, to identify business needs, develop technical solutions, and ensure successful implementation. Key responsibilities include gathering and analyzing business requirements, creating detailed documentation, and collaborating with developers to design and implement solutions. The successful candidate will have excellent problem-solving skills, a keen eye for detail, and the ability to work in a fast-paced environment. This role is critical in ensuring that our technology solutions align with our business objectives and deliver maximum value.

Responsibilities

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  • Gather and analyze business requirements from stakeholders.
  • Create detailed documentation, including business requirements, functional specifications, and process flows.
  • Collaborate with developers to design and implement technical solutions.
  • Conduct data analysis to identify trends and insights.
  • Facilitate communication between business and technical teams.
  • Ensure that technical solutions align with business objectives.
  • Develop and maintain project plans and timelines.
  • Conduct user acceptance testing and ensure successful implementation.
  • Provide training and support to end-users.
  • Monitor and report on project progress and performance.
  • Identify and mitigate project risks.
  • Continuously improve business processes and systems.
  • Stay up-to-date with industry trends and best practices.
  • Participate in strategic planning and decision-making.
  • Develop and maintain strong relationships with stakeholders.
  • Ensure compliance with regulatory requirements.
  • Manage change requests and ensure proper documentation.
  • Provide technical support and troubleshooting as needed.
  • Assist in the development of business cases and ROI analysis.
  • Coordinate with external vendors and service providers.

Requirements

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  • Bachelor's degree in Business Administration, Information Technology, or related field.
  • Minimum of 3-5 years of experience in business analysis or a related role.
  • Strong technical background with experience in software development or IT.
  • Excellent analytical and problem-solving skills.
  • Proficiency in data analysis and reporting tools.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Experience with project management methodologies.
  • Knowledge of business process modeling and improvement.
  • Familiarity with database management and SQL.
  • Experience with Agile and Scrum methodologies.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple projects and priorities.
  • Proficiency in Microsoft Office Suite and project management software.
  • Experience with ERP and CRM systems.
  • Knowledge of regulatory requirements and compliance.
  • Ability to translate business needs into technical requirements.
  • Strong understanding of software development lifecycle.
  • Experience with user acceptance testing and quality assurance.
  • Ability to provide technical support and training to end-users.

Potential interview questions

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  • Can you describe your experience with business analysis and technical projects?
  • How do you gather and document business requirements?
  • Can you provide an example of a successful project you managed?
  • How do you ensure that technical solutions align with business objectives?
  • What tools and methodologies do you use for data analysis?
  • How do you handle communication between business and technical teams?
  • Can you describe a time when you identified and mitigated a project risk?
  • How do you stay up-to-date with industry trends and best practices?
  • What is your experience with Agile and Scrum methodologies?
  • How do you manage multiple projects and priorities?
  • Can you describe your experience with user acceptance testing?
  • How do you ensure compliance with regulatory requirements?
  • What is your approach to continuous improvement of business processes?
  • How do you handle change requests and documentation?
  • Can you provide an example of a technical solution you designed and implemented?
  • How do you develop and maintain strong relationships with stakeholders?
  • What is your experience with ERP and CRM systems?
  • How do you provide technical support and training to end-users?
  • Can you describe your experience with project management software?
  • How do you conduct ROI analysis and develop business cases?