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Title

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TalentLMS Specialist

Description

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We are looking for a dedicated and experienced TalentLMS Specialist to join our team. The ideal candidate will have a deep understanding of the TalentLMS platform and be responsible for managing, optimizing, and troubleshooting the system to ensure it meets the needs of our organization. This role requires a blend of technical expertise, instructional design knowledge, and excellent communication skills. The TalentLMS Specialist will work closely with various departments to develop and implement effective e-learning solutions, ensuring that our training programs are engaging, effective, and aligned with our organizational goals. The successful candidate will be proactive, detail-oriented, and capable of working independently as well as part of a team. They will also be responsible for staying up-to-date with the latest trends and best practices in e-learning and LMS management, providing recommendations for continuous improvement. If you are passionate about e-learning and have a proven track record of managing LMS platforms, we would love to hear from you.

Responsibilities

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  • Manage and maintain the TalentLMS platform.
  • Develop and implement e-learning courses and training programs.
  • Troubleshoot and resolve technical issues related to the LMS.
  • Collaborate with subject matter experts to create engaging content.
  • Monitor and analyze LMS usage and performance metrics.
  • Provide training and support to LMS users.
  • Ensure compliance with e-learning standards and best practices.
  • Update and maintain LMS documentation and user guides.
  • Integrate the LMS with other systems and tools as needed.
  • Stay current with industry trends and advancements in e-learning.
  • Conduct regular audits of the LMS to ensure data accuracy.
  • Manage user accounts, roles, and permissions.
  • Create and distribute reports on training progress and completion.
  • Implement and manage LMS updates and upgrades.
  • Develop and enforce LMS policies and procedures.
  • Coordinate with IT for technical support and system maintenance.
  • Evaluate and recommend new LMS features and functionalities.
  • Facilitate feedback sessions with users to improve the LMS experience.
  • Ensure the security and privacy of LMS data.
  • Support the development of blended learning solutions.

Requirements

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  • Bachelor's degree in Education, Instructional Design, Information Technology, or related field.
  • Proven experience managing TalentLMS or similar LMS platforms.
  • Strong understanding of e-learning principles and instructional design.
  • Excellent problem-solving and troubleshooting skills.
  • Proficient in using LMS reporting and analytics tools.
  • Experience with LMS integrations and API usage.
  • Strong project management skills.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Detail-oriented with strong organizational skills.
  • Ability to manage multiple projects and deadlines.
  • Knowledge of SCORM, AICC, and xAPI standards.
  • Experience with multimedia content creation tools.
  • Familiarity with HTML, CSS, and JavaScript is a plus.
  • Ability to provide technical support and training to users.
  • Strong analytical skills and ability to interpret data.
  • Experience in developing and implementing e-learning strategies.
  • Ability to stay current with industry trends and best practices.
  • Strong customer service orientation.
  • Ability to adapt to changing priorities and requirements.

Potential interview questions

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  • Can you describe your experience with TalentLMS or similar platforms?
  • How do you approach troubleshooting technical issues within an LMS?
  • Can you provide an example of an e-learning course you developed?
  • How do you ensure that e-learning content is engaging and effective?
  • What strategies do you use to stay updated with e-learning trends?
  • How do you handle feedback from users regarding the LMS?
  • Can you describe a time when you had to manage multiple LMS projects simultaneously?
  • What is your experience with LMS integrations and APIs?
  • How do you ensure data accuracy and security within the LMS?
  • Can you discuss your experience with LMS reporting and analytics?
  • How do you collaborate with subject matter experts to create content?
  • What is your approach to providing training and support to LMS users?
  • How do you manage updates and upgrades to the LMS?
  • Can you describe a challenging project you worked on and how you overcame the challenges?
  • What tools and technologies do you use for multimedia content creation?
  • How do you ensure compliance with e-learning standards?
  • What is your experience with SCORM, AICC, and xAPI standards?
  • How do you prioritize and manage your workload?
  • Can you discuss a time when you had to adapt to changing priorities?
  • What motivates you to work in the field of e-learning and LMS management?
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