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Title
Text copied to clipboard!Table Games Manager
Description
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We are looking for a dedicated and experienced Table Games Manager to oversee and manage the daily operations of our casino's table games department. The ideal candidate will be responsible for ensuring that all table games are operated efficiently, fairly, and in compliance with gaming regulations and company policies. You will lead a team of dealers, supervisors, and support staff, providing guidance, training, and performance management to ensure exceptional customer service and operational excellence.
As a Table Games Manager, you will be responsible for monitoring game activities, ensuring adherence to established rules and procedures, and promptly addressing any irregularities or disputes. You will collaborate closely with other casino departments, including security, surveillance, and compliance, to maintain a secure and compliant gaming environment. Additionally, you will analyze gaming performance data, identify trends, and implement strategies to optimize revenue and profitability.
Your role will also involve managing staffing levels, scheduling shifts, and ensuring adequate coverage to meet business demands. You will be expected to maintain a positive and professional atmosphere, fostering teamwork and promoting a culture of integrity and accountability among your team members. Regularly conducting performance evaluations, providing constructive feedback, and identifying opportunities for professional development will be essential components of your leadership responsibilities.
The successful candidate will possess strong interpersonal and communication skills, enabling effective interaction with guests, team members, and senior management. You must demonstrate excellent problem-solving abilities, sound judgment, and the capacity to make informed decisions under pressure. A thorough understanding of gaming regulations, compliance requirements, and industry best practices is essential for success in this role.
In addition to operational responsibilities, you will participate in budgeting and financial planning processes, ensuring that departmental expenditures remain within allocated budgets. You will also be responsible for maintaining accurate records, preparing detailed reports, and presenting performance metrics to senior management.
We offer a dynamic and exciting work environment, competitive compensation, and opportunities for career advancement within our growing organization. If you have a passion for gaming, exceptional leadership skills, and a commitment to delivering outstanding customer experiences, we encourage you to apply for this rewarding position.
Responsibilities
Text copied to clipboard!- Oversee daily operations of casino table games ensuring compliance with gaming regulations.
- Manage staffing, scheduling, and training of table game personnel.
- Monitor game activities to ensure fairness, efficiency, and adherence to procedures.
- Collaborate with security and surveillance teams to maintain a secure gaming environment.
- Analyze gaming performance data and implement strategies to optimize revenue.
- Conduct regular performance evaluations and provide feedback to team members.
- Maintain accurate records and prepare detailed operational reports.
- Participate in budgeting and financial planning for the table games department.
Requirements
Text copied to clipboard!- Minimum of 5 years experience in casino table games management.
- Strong knowledge of gaming regulations and compliance standards.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze data and implement effective operational strategies.
- Proven experience in staff training, scheduling, and performance management.
- Strong problem-solving skills and ability to handle disputes professionally.
- Proficiency in Microsoft Office Suite and casino management software.
- Flexibility to work varied shifts, including nights, weekends, and holidays.
Potential interview questions
Text copied to clipboard!- Can you describe your experience managing casino table games operations?
- How do you ensure compliance with gaming regulations in your department?
- What strategies have you implemented to optimize revenue from table games?
- How do you handle disputes or irregularities at gaming tables?
- Describe your approach to staff training and performance management.
