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Title
Text copied to clipboard!Sommelier
Description
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We are looking for a knowledgeable and passionate Sommelier to join our team. The ideal candidate will have an extensive understanding of wines, including their production, regions, and varietals. You will be responsible for curating our wine list, providing exceptional wine service, and educating both staff and customers about wine. Your role will involve working closely with the kitchen to create harmonious food and wine pairings, managing wine inventory, and ensuring that our wine offerings are always of the highest quality. You will also be expected to stay current with industry trends and continuously expand your wine knowledge. The successful candidate will have excellent communication skills, a keen attention to detail, and a genuine passion for wine. You will be expected to provide personalized recommendations to guests, enhancing their dining experience and ensuring their satisfaction. Additionally, you will be responsible for organizing wine tastings and events, training staff on wine service, and maintaining relationships with wine suppliers. This role requires a high level of professionalism, a strong work ethic, and the ability to work well under pressure. If you are a dedicated and enthusiastic wine professional looking to take your career to the next level, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Curate and manage the wine list.
- Provide exceptional wine service to guests.
- Educate staff and customers about wine.
- Create food and wine pairings in collaboration with the kitchen.
- Manage wine inventory and ensure quality.
- Stay current with industry trends and expand wine knowledge.
- Provide personalized wine recommendations to guests.
- Organize wine tastings and events.
- Train staff on wine service and etiquette.
- Maintain relationships with wine suppliers.
- Ensure compliance with health and safety regulations.
- Monitor and control wine costs.
- Assist in menu planning and development.
- Handle guest inquiries and complaints regarding wine.
- Promote wine sales and upsell to guests.
- Maintain a clean and organized wine storage area.
- Conduct regular inventory checks and audits.
- Prepare reports on wine sales and inventory.
- Participate in staff meetings and training sessions.
- Ensure a high level of customer satisfaction.
Requirements
Text copied to clipboard!- Extensive knowledge of wines, including production, regions, and varietals.
- Certification from a recognized sommelier program (e.g., Court of Master Sommeliers, WSET).
- Previous experience as a sommelier or in a similar role.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational skills.
- Ability to work well under pressure.
- Passion for wine and a desire to continuously learn.
- Ability to provide exceptional customer service.
- Strong sales and upselling skills.
- Ability to work flexible hours, including evenings and weekends.
- Proficiency in using point-of-sale systems and inventory management software.
- Knowledge of food and wine pairings.
- Ability to lift and carry heavy cases of wine.
- Professional appearance and demeanor.
- Strong work ethic and reliability.
- Ability to train and mentor staff.
- Knowledge of health and safety regulations.
- Ability to handle guest inquiries and complaints effectively.
- Strong problem-solving skills.
- Ability to work as part of a team.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with wine selection and pairing?
- What certifications do you hold related to wine and sommelier training?
- How do you stay current with industry trends and new wine offerings?
- Can you provide an example of a successful wine event you organized?
- How do you handle a situation where a guest is unhappy with a wine recommendation?
- What strategies do you use to manage wine inventory effectively?
- How do you approach training staff on wine service and knowledge?
- Can you describe a time when you had to work under pressure in a busy environment?
- What is your process for curating a wine list?
- How do you ensure compliance with health and safety regulations in wine service?
- What is your approach to upselling wine to guests?
- How do you handle relationships with wine suppliers?
- Can you describe a challenging situation you faced as a sommelier and how you resolved it?
- What do you believe are the key qualities of an exceptional sommelier?
- How do you balance the need for high-quality wines with cost control?
- Can you provide an example of a successful food and wine pairing you created?
- How do you handle guest inquiries and complaints regarding wine?
- What is your approach to maintaining a clean and organized wine storage area?
- How do you prepare reports on wine sales and inventory?
- What motivates you to work in the wine industry?
