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Title
Text copied to clipboard!Solutions Engineer
Description
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We are looking for a Solutions Engineer to join our dynamic team and play a critical role in bridging the gap between complex technical products and customer needs. As a Solutions Engineer, you will work closely with sales, product, and engineering teams to understand client requirements and deliver tailored solutions that drive business success.
In this role, you will be responsible for identifying customer challenges and designing scalable, efficient, and innovative solutions using our products and services. You will participate in pre-sales activities, including product demonstrations, technical presentations, and proof-of-concept development. Your ability to communicate complex technical concepts in a clear and compelling way will be essential to your success.
You will also collaborate with internal teams to ensure that customer feedback is incorporated into product development and that solutions are aligned with the company’s strategic goals. A strong understanding of software architecture, cloud technologies, APIs, and system integration is essential. You should be comfortable working in a fast-paced environment and managing multiple projects simultaneously.
The ideal candidate is a problem-solver with a passion for technology and a customer-first mindset. You should have excellent interpersonal skills, a strong technical background, and the ability to work cross-functionally to deliver results. If you are excited about helping customers solve complex problems and want to be part of a forward-thinking team, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Collaborate with sales teams to understand customer requirements
- Design and present technical solutions to meet client needs
- Develop and deliver product demonstrations and proof-of-concepts
- Provide technical support during the sales process
- Work with engineering teams to customize solutions
- Translate business needs into technical specifications
- Ensure successful implementation and integration of solutions
- Gather and relay customer feedback to product teams
- Stay updated on industry trends and emerging technologies
- Document solution designs and best practices
Requirements
Text copied to clipboard!- Bachelor’s degree in Computer Science, Engineering, or related field
- 3+ years of experience in a technical pre-sales or solutions engineering role
- Strong knowledge of cloud platforms (AWS, Azure, GCP)
- Experience with APIs, system integration, and software architecture
- Excellent communication and presentation skills
- Ability to manage multiple projects and priorities
- Strong problem-solving and analytical skills
- Familiarity with DevOps practices and tools
- Customer-focused mindset with a passion for technology
- Willingness to travel as needed
Potential interview questions
Text copied to clipboard!- Can you describe a complex solution you designed for a client?
- How do you approach understanding a customer's technical requirements?
- What experience do you have with cloud platforms?
- How do you handle competing priorities in a fast-paced environment?
- Have you ever worked on a proof-of-concept project? What was the outcome?
- How do you stay current with new technologies and industry trends?
- Describe a time you had to explain a technical concept to a non-technical audience.
- What tools do you use for system integration and testing?
- How do you ensure customer satisfaction during solution implementation?
- What role do you think a Solutions Engineer plays in the sales process?
