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Title
Text copied to clipboard!Shipping Manager
Description
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We are looking for a highly organized and detail-oriented Shipping Manager to oversee and manage all aspects of our shipping operations. The ideal candidate will have extensive experience in logistics, supply chain management, and team leadership. As a Shipping Manager, you will be responsible for ensuring that all shipments are processed efficiently, accurately, and in compliance with company policies and regulations. You will work closely with various departments, including warehouse, procurement, and customer service, to ensure seamless operations and customer satisfaction. Your role will also involve negotiating with carriers, managing shipping costs, and implementing strategies to improve shipping efficiency and reduce delays. The successful candidate will possess strong problem-solving skills, the ability to multitask, and a proactive approach to managing shipping challenges. If you are passionate about logistics and have a proven track record of managing shipping operations, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Oversee daily shipping operations and ensure timely delivery of goods.
- Coordinate with warehouse staff to ensure accurate order fulfillment.
- Negotiate contracts and rates with carriers and shipping companies.
- Monitor and manage shipping costs to stay within budget.
- Implement and maintain shipping policies and procedures.
- Ensure compliance with all shipping regulations and company policies.
- Resolve any shipping issues or delays promptly.
- Track and report on shipping performance metrics.
- Collaborate with procurement and customer service teams to meet customer needs.
- Develop and implement strategies to improve shipping efficiency.
- Manage and train shipping staff.
- Maintain accurate shipping records and documentation.
- Ensure proper packaging and labeling of shipments.
- Coordinate international shipments and handle customs documentation.
- Stay updated on industry trends and best practices.
Requirements
Text copied to clipboard!- Bachelor's degree in logistics, supply chain management, or related field.
- Minimum of 5 years of experience in shipping or logistics management.
- Strong knowledge of shipping regulations and procedures.
- Excellent organizational and multitasking skills.
- Proven ability to manage and lead a team.
- Strong negotiation and communication skills.
- Proficiency in shipping software and Microsoft Office Suite.
- Ability to work under pressure and meet tight deadlines.
- Detail-oriented with strong problem-solving skills.
- Experience with international shipping and customs documentation.
- Knowledge of inventory management and warehouse operations.
- Ability to analyze shipping data and generate reports.
- Strong customer service orientation.
- Ability to lift and move heavy packages as needed.
- Valid driver's license and reliable transportation.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with managing shipping operations?
- How do you handle shipping delays and customer complaints?
- What strategies do you use to negotiate better rates with carriers?
- How do you ensure compliance with shipping regulations?
- Can you provide an example of a time when you improved shipping efficiency?
- How do you manage and motivate your shipping team?
- What software tools do you use for shipping management?
- How do you handle international shipments and customs documentation?
- Can you describe a challenging shipping issue you resolved?
- How do you stay updated on industry trends and best practices?