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Title

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Shipping and Receiving Manager

Description

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We are looking for a highly organized and detail-oriented Shipping and Receiving Manager to oversee the daily operations of our warehouse’s shipping and receiving department. This role is critical to ensuring that all incoming and outgoing shipments are handled efficiently, accurately, and in compliance with company policies and industry regulations. The ideal candidate will have strong leadership skills, a deep understanding of logistics and inventory management, and the ability to work in a fast-paced environment. As the Shipping and Receiving Manager, you will be responsible for coordinating all activities related to the receipt, storage, and dispatch of goods. You will manage a team of warehouse staff, ensuring that all procedures are followed correctly and that safety standards are maintained. You will also be responsible for maintaining accurate records, managing inventory levels, and working closely with other departments such as procurement, sales, and customer service to ensure smooth operations. Key responsibilities include supervising the loading and unloading of shipments, verifying shipment contents, resolving discrepancies, and ensuring timely delivery of goods. You will also be expected to implement process improvements to increase efficiency and reduce costs. Familiarity with warehouse management systems (WMS) and shipping software is essential. The successful candidate will have excellent communication and problem-solving skills, as well as the ability to lead and motivate a team. A background in logistics, supply chain management, or a related field is preferred, along with several years of experience in a supervisory role within a warehouse or distribution center. This is a full-time position that may require occasional evening or weekend work, depending on operational needs. If you are a proactive and dependable professional with a passion for logistics and team leadership, we encourage you to apply.

Responsibilities

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  • Oversee daily shipping and receiving operations
  • Manage and train warehouse staff
  • Ensure compliance with safety and regulatory standards
  • Coordinate with other departments to fulfill orders
  • Maintain accurate inventory and shipment records
  • Inspect incoming and outgoing shipments for accuracy
  • Resolve shipping discrepancies and issues
  • Implement process improvements for efficiency
  • Monitor and manage warehouse supplies and equipment
  • Use warehouse management systems and shipping software
  • Schedule and track shipments
  • Ensure timely delivery and receipt of goods

Requirements

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  • Proven experience in shipping and receiving management
  • Strong leadership and team management skills
  • Excellent organizational and problem-solving abilities
  • Familiarity with warehouse management systems (WMS)
  • Knowledge of shipping regulations and procedures
  • Ability to lift and move heavy items as needed
  • Strong communication and interpersonal skills
  • Attention to detail and accuracy
  • Ability to work under pressure and meet deadlines
  • High school diploma or equivalent; degree in logistics or related field preferred
  • Basic computer skills, including Microsoft Office
  • Flexibility to work evenings or weekends if required

Potential interview questions

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  • How many years of experience do you have in shipping and receiving?
  • Have you managed a team in a warehouse environment before?
  • What warehouse management systems are you familiar with?
  • How do you ensure accuracy in inventory and shipments?
  • Describe a time you resolved a shipping discrepancy.
  • Are you comfortable working in a fast-paced environment?
  • What safety protocols do you follow in a warehouse setting?
  • Can you work flexible hours, including weekends if needed?
  • How do you handle communication with other departments?
  • What strategies do you use to improve warehouse efficiency?