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Title

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Shipping and Receiving Clerk

Description

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We are looking for a detail-oriented and organized Shipping and Receiving Clerk to join our logistics team. The ideal candidate will be responsible for managing the flow of goods in and out of our facility, ensuring that all shipments are accurately documented and properly handled. This role requires a high level of attention to detail, strong organizational skills, and the ability to work efficiently in a fast-paced environment. The Shipping and Receiving Clerk will coordinate with various departments to ensure timely and accurate delivery of products, maintain inventory records, and resolve any discrepancies. This position is crucial for maintaining the smooth operation of our supply chain and ensuring customer satisfaction. The successful candidate will have experience in shipping and receiving, knowledge of inventory management systems, and the ability to lift and move heavy packages. If you are a proactive problem-solver with excellent communication skills, we encourage you to apply.

Responsibilities

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  • Receive and inspect incoming shipments for accuracy and damage.
  • Document and record all incoming and outgoing shipments.
  • Coordinate with carriers and freight companies for timely deliveries.
  • Prepare shipping documents, including bills of lading and packing lists.
  • Maintain accurate inventory records and update the inventory management system.
  • Ensure proper labeling and packaging of outgoing shipments.
  • Resolve any discrepancies or issues with shipments.
  • Communicate with various departments to coordinate shipments.
  • Operate forklifts and other warehouse equipment safely.
  • Maintain a clean and organized shipping and receiving area.
  • Monitor and order shipping supplies as needed.
  • Assist with cycle counts and physical inventory audits.
  • Follow all safety protocols and procedures.
  • Provide excellent customer service to internal and external stakeholders.
  • Assist with other warehouse duties as needed.

Requirements

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  • High school diploma or equivalent.
  • Previous experience in shipping and receiving or a related field.
  • Knowledge of inventory management systems.
  • Ability to lift and move heavy packages (up to 50 lbs).
  • Strong attention to detail and organizational skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
  • Experience operating forklifts and other warehouse equipment.
  • Ability to work in a fast-paced environment.
  • Problem-solving skills and the ability to resolve discrepancies.
  • Basic math skills for inventory counts and documentation.
  • Flexibility to work overtime or weekends as needed.
  • Valid driver's license and reliable transportation.
  • Commitment to safety and following protocols.

Potential interview questions

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  • Can you describe your previous experience in shipping and receiving?
  • How do you ensure accuracy when documenting shipments?
  • What inventory management systems have you used in the past?
  • How do you handle discrepancies or damaged shipments?
  • Can you provide an example of a time you resolved a shipping issue?
  • How do you prioritize tasks in a fast-paced environment?
  • What safety protocols do you follow when operating warehouse equipment?
  • How do you maintain organization in the shipping and receiving area?
  • Are you comfortable lifting and moving heavy packages?
  • How do you communicate with other departments to coordinate shipments?