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Title
Text copied to clipboard!Waiter/Waitress
Description
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We are looking for a dedicated and enthusiastic Waiter/Waitress to join our restaurant team. The ideal candidate will have a passion for hospitality, excellent customer service skills, and the ability to work efficiently in a fast-paced environment. As a Waiter/Waitress, you will be responsible for providing exceptional dining experiences to our guests by delivering prompt, courteous, and professional service.
Your primary duties will include greeting guests upon arrival, presenting menus, answering questions about menu items, and making recommendations based on customer preferences. You will take accurate food and beverage orders, relay them clearly to the kitchen and bar staff, and ensure timely delivery of orders to tables. Additionally, you will be responsible for checking on guests throughout their meal to ensure satisfaction, promptly addressing any concerns or special requests, and maintaining a clean and organized dining area.
The successful candidate will demonstrate strong communication skills, attention to detail, and the ability to multitask effectively. You must be able to work collaboratively with other team members, including kitchen staff, bartenders, and management, to ensure smooth operations and a positive dining experience for all guests. You will also be responsible for handling payments, accurately processing transactions, and providing change or receipts as needed.
In addition to your primary responsibilities, you will assist with setting up and breaking down dining areas, preparing tables with linens, silverware, and glassware, and ensuring that all dining areas are clean and presentable at all times. You will also be expected to adhere to all health and safety regulations, maintain knowledge of menu items, ingredients, and preparation methods, and participate in ongoing training and development opportunities provided by the restaurant.
We value team members who are punctual, reliable, and committed to providing outstanding customer service. Previous experience in a similar role is preferred but not required, as we are willing to train motivated individuals who demonstrate a strong work ethic and positive attitude. Flexibility to work evenings, weekends, and holidays is essential, as our restaurant operates during peak dining hours.
If you are passionate about hospitality, enjoy interacting with people, and thrive in a dynamic and fast-paced environment, we encourage you to apply for this exciting opportunity. Join our team and help us create memorable dining experiences for our valued guests.
Responsibilities
Text copied to clipboard!- Greet guests warmly and present menus clearly.
- Take accurate food and beverage orders and relay them to kitchen staff.
- Serve food and beverages promptly and professionally.
- Check regularly on guests to ensure satisfaction and address any concerns.
- Maintain cleanliness and organization of dining areas.
- Process payments accurately and efficiently.
- Assist with table setup and breakdown before and after service.
- Adhere to health and safety regulations at all times.
Requirements
Text copied to clipboard!- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently under pressure.
- Strong attention to detail and accuracy.
- Flexibility to work evenings, weekends, and holidays.
- Positive attitude and strong customer service orientation.
- Previous experience in hospitality or food service preferred.
- Ability to stand and walk for extended periods.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in food service or hospitality?
- How do you handle difficult or dissatisfied customers?
- What strategies do you use to manage multiple tables efficiently?
- Are you comfortable working flexible hours, including weekends and holidays?
- How do you ensure accuracy when taking and delivering orders?
