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Title

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Scheduling Coordinator

Description

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We are looking for a dedicated and detail-oriented Scheduling Coordinator to join our team. The Scheduling Coordinator plays a crucial role in ensuring smooth operations by effectively managing and coordinating schedules for various departments and personnel within the organization. This role requires excellent organizational skills, strong communication abilities, and the capacity to handle multiple tasks simultaneously. The ideal candidate will be responsible for creating, maintaining, and updating schedules, ensuring that all shifts, appointments, and meetings are accurately recorded and communicated to relevant parties. You will collaborate closely with department managers, supervisors, and team members to understand scheduling needs and preferences, and proactively address any scheduling conflicts or issues that arise. As a Scheduling Coordinator, you will also be responsible for monitoring attendance, tracking time-off requests, and ensuring adequate staffing levels at all times. You will maintain accurate records of employee availability, preferences, and scheduling constraints, and use this information to optimize scheduling efficiency and employee satisfaction. In addition, you will be expected to communicate clearly and professionally with employees, management, and external stakeholders, providing timely updates and responding promptly to scheduling inquiries. You will also assist in preparing reports related to scheduling, attendance, and staffing levels, providing valuable insights to management for decision-making purposes. The successful candidate will demonstrate strong problem-solving skills, the ability to work independently, and a proactive approach to identifying and addressing scheduling challenges. You must be comfortable working in a fast-paced environment, adapting quickly to changing priorities, and maintaining a high level of accuracy and attention to detail. We value individuals who are committed to continuous improvement and who actively seek opportunities to enhance scheduling processes and systems. Your input and suggestions will be highly valued as we strive to streamline operations and improve overall organizational efficiency. If you are passionate about organization, enjoy working with people, and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity. Join our team and contribute to the success and smooth operation of our organization through your exceptional scheduling coordination skills.

Responsibilities

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  • Create, maintain, and update schedules for employees and departments.
  • Coordinate with managers and supervisors to understand scheduling needs and preferences.
  • Monitor attendance and manage time-off requests to ensure adequate staffing.
  • Resolve scheduling conflicts and proactively address scheduling issues.
  • Communicate schedule changes and updates clearly to all relevant parties.
  • Maintain accurate records of employee availability and scheduling constraints.
  • Prepare and distribute scheduling reports to management.

Requirements

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  • High school diploma or equivalent; associate degree preferred.
  • Proven experience in scheduling, administrative support, or related role.
  • Excellent organizational and time-management skills.
  • Strong communication and interpersonal abilities.
  • Proficiency in scheduling software and Microsoft Office Suite.
  • Ability to multitask and prioritize tasks effectively.
  • Attention to detail and accuracy in scheduling tasks.

Potential interview questions

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  • Can you describe your previous experience with scheduling and coordination?
  • How do you handle scheduling conflicts or last-minute changes?
  • What scheduling software or tools are you familiar with?
  • How do you ensure accuracy and attention to detail in your scheduling tasks?
  • Can you provide an example of a time when you improved a scheduling process?