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Title
Text copied to clipboard!Sales Assistant
Description
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We are looking for a Sales Assistant to join our dynamic retail team. As a Sales Assistant, you will play a vital role in delivering excellent customer service and supporting the sales team to achieve store targets. You will be the first point of contact for customers, helping them find the products they need, answering their questions, and ensuring they have a positive shopping experience.
Your responsibilities will include greeting customers, providing product information, handling transactions, and maintaining the cleanliness and organization of the store. You will also assist in restocking shelves, setting up promotional displays, and keeping track of inventory levels. A successful Sales Assistant should be friendly, approachable, and have a good understanding of the products and services offered by the store.
This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You should be comfortable using point-of-sale systems and handling cash or card payments. Previous experience in a retail or customer service role is preferred but not essential, as training will be provided.
We value team players who are enthusiastic, reliable, and eager to learn. If you enjoy helping people, have a keen eye for detail, and are passionate about retail, this could be the perfect opportunity for you. Join us and be part of a supportive team where your contributions are recognized and rewarded.
Responsibilities
Text copied to clipboard!- Greet and assist customers in a friendly manner
- Provide accurate product information and recommendations
- Process sales transactions using POS systems
- Maintain store cleanliness and organization
- Restock shelves and manage inventory levels
- Set up and maintain promotional displays
- Handle customer inquiries and resolve complaints
- Collaborate with team members to achieve sales goals
- Monitor stock levels and report shortages
- Follow company policies and procedures
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic math and computer skills
- Ability to work flexible hours, including weekends
- Customer-focused attitude
- Previous retail or customer service experience preferred
- Ability to stand for extended periods
- Attention to detail and organizational skills
- Team player with a positive attitude
- Willingness to learn and adapt
Potential interview questions
Text copied to clipboard!- Do you have previous experience in retail or customer service?
- Are you comfortable working flexible shifts, including weekends?
- How do you handle difficult or dissatisfied customers?
- Can you describe a time you worked as part of a team?
- What do you think makes great customer service?
- Are you familiar with using point-of-sale systems?
- How do you stay organized during busy periods?
- What interests you about working in retail?
- How would you handle a situation where a product is out of stock?
- Are you able to lift and move stock when needed?
