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Title

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Retail HR Coordinator

Description

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We are looking for a dedicated and detail-oriented Retail HR Coordinator to join our team. The ideal candidate will be responsible for managing various human resources functions within our retail environment, including recruitment, employee relations, performance management, and compliance with labor laws. This role requires a strong understanding of HR best practices and the ability to handle sensitive information with discretion. The Retail HR Coordinator will work closely with store managers and employees to ensure a positive and productive work environment. Key responsibilities include coordinating the recruitment process, conducting new hire orientations, managing employee records, and assisting with payroll and benefits administration. The successful candidate will have excellent communication and organizational skills, a proactive approach to problem-solving, and the ability to work effectively in a fast-paced retail setting. This position offers an exciting opportunity to contribute to the growth and success of our retail operations while supporting our employees' professional development and well-being.

Responsibilities

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  • Coordinate the recruitment process, including posting job openings, screening resumes, and conducting interviews.
  • Conduct new hire orientations and ensure all onboarding paperwork is completed accurately.
  • Manage employee records and ensure compliance with labor laws and company policies.
  • Assist with payroll processing and benefits administration.
  • Handle employee relations issues and provide guidance to managers and employees.
  • Coordinate performance management processes, including performance reviews and development plans.
  • Assist with the development and implementation of HR policies and procedures.
  • Maintain accurate and up-to-date HR documentation and records.
  • Support training and development initiatives for retail staff.
  • Ensure compliance with health and safety regulations.
  • Coordinate employee recognition and engagement programs.
  • Assist with HR reporting and analytics.
  • Provide support for HR projects and initiatives.
  • Handle sensitive and confidential information with discretion.
  • Stay up-to-date with HR best practices and industry trends.

Requirements

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  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 2+ years of experience in an HR role, preferably in a retail environment.
  • Strong understanding of HR best practices and labor laws.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills.
  • Ability to handle sensitive information with discretion.
  • Proficiency in HR software and Microsoft Office Suite.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving skills and a proactive approach.
  • Attention to detail and accuracy.
  • Ability to work independently and as part of a team.
  • Experience with payroll and benefits administration is a plus.
  • Strong customer service orientation.
  • Ability to manage multiple priorities and meet deadlines.
  • Professional HR certification (e.g., PHR, SHRM-CP) is a plus.

Potential interview questions

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  • Can you describe your experience with recruitment and onboarding in a retail environment?
  • How do you handle sensitive employee information?
  • What strategies do you use to ensure compliance with labor laws?
  • Can you provide an example of how you resolved an employee relations issue?
  • How do you prioritize your tasks in a fast-paced work environment?
  • What HR software are you proficient in?
  • How do you stay up-to-date with HR best practices and industry trends?
  • Can you describe a time when you had to manage multiple HR projects simultaneously?
  • What is your approach to performance management and employee development?
  • How do you ensure accurate and up-to-date employee records?