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Title
Text copied to clipboard!Restaurant HR Manager
Description
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We are looking for a dedicated and experienced Restaurant HR Manager to join our team. The ideal candidate will be responsible for overseeing all human resources activities within our restaurant, ensuring compliance with labor laws, and fostering a positive work environment. This role requires a deep understanding of HR practices, excellent communication skills, and the ability to manage multiple tasks efficiently. The Restaurant HR Manager will work closely with the management team to develop and implement HR strategies that align with our business goals. Key responsibilities include recruiting and onboarding new staff, managing employee relations, administering payroll and benefits, and ensuring compliance with health and safety regulations. The successful candidate will have a proven track record in HR management, preferably within the hospitality industry, and will be adept at handling sensitive situations with discretion and professionalism. This is a fantastic opportunity for someone who is passionate about HR and looking to make a significant impact in a fast-paced, customer-focused environment.
Responsibilities
Text copied to clipboard!- Develop and implement HR strategies and initiatives aligned with the overall business strategy.
- Bridge management and employee relations by addressing demands, grievances, or other issues.
- Manage the recruitment and selection process.
- Support current and future business needs through the development, engagement, motivation, and preservation of human capital.
- Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
- Nurture a positive working environment.
- Oversee and manage a performance appraisal system that drives high performance.
- Maintain pay plan and benefits program.
- Assess training needs to apply and monitor training programs.
- Report to management and provide decision support through HR metrics.
- Ensure legal compliance throughout human resource management.
- Handle workplace investigations, disciplinary, and termination procedures.
- Manage and resolve complex employee relations issues.
- Conduct exit interviews and analyze data to identify trends and recommend solutions.
- Coordinate and manage employee recognition programs.
- Develop and implement HR policies and procedures.
- Ensure compliance with health and safety regulations.
- Administer payroll and benefits.
- Manage employee records and ensure data accuracy.
- Facilitate communication among employees and management.
Requirements
Text copied to clipboard!- Proven working experience as HR Manager or other HR Executive.
- People-oriented and results-driven.
- Demonstrable experience with Human Resources metrics.
- Knowledge of HR systems and databases.
- Ability to architect strategy along with leadership skills.
- Excellent active listening, negotiation, and presentation skills.
- Competence to build and effectively manage interpersonal relationships at all levels of the company.
- In-depth knowledge of labor law and HR best practices.
- BS/MS degree in Human Resources or related field.
- Experience in the hospitality industry is a plus.
- Strong organizational and time management skills.
- Ability to handle sensitive information with confidentiality.
- Proficiency in MS Office and HR software.
- Strong problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced environment.
- Strong decision-making skills.
- Ability to manage multiple tasks and priorities.
- High level of professionalism and integrity.
- Strong team player.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with HR management in the hospitality industry?
- How do you handle conflict resolution between employees?
- What strategies do you use for effective recruitment and retention?
- Can you provide an example of a successful HR initiative you implemented?
- How do you ensure compliance with labor laws and regulations?
- What is your approach to employee performance management?
- How do you handle sensitive information and maintain confidentiality?
- Can you describe a time when you had to manage a difficult employee relations issue?
- What methods do you use to assess and address training needs?
- How do you stay updated with the latest HR trends and best practices?
- What experience do you have with payroll and benefits administration?
- How do you foster a positive work environment?
- Can you describe your experience with HR software and systems?
- How do you manage your time and prioritize tasks in a fast-paced environment?
- What is your approach to developing and implementing HR policies?
- How do you handle workplace investigations and disciplinary actions?
- Can you provide an example of how you improved employee engagement?
- What steps do you take to ensure health and safety compliance?
- How do you support management in decision-making through HR metrics?
- What is your experience with conducting exit interviews and analyzing data?
