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Title

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Resort Server

Description

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We are looking for a Resort Server to join our hospitality team and deliver outstanding dining experiences to our guests. As a Resort Server, you will play a key role in creating memorable moments for our visitors by providing excellent customer service, ensuring their needs are met, and maintaining a welcoming atmosphere. Your responsibilities will include taking orders, serving food and beverages, and ensuring that all guests have a pleasant and satisfying dining experience. You will work closely with the kitchen staff and other team members to ensure smooth operations and high-quality service. In this role, you will need to be attentive, friendly, and professional, with a strong ability to multitask in a fast-paced environment. You will be expected to have a thorough understanding of the menu, including ingredients and preparation methods, to answer any questions guests may have. Additionally, you will handle special requests, dietary restrictions, and complaints with grace and efficiency. The ideal candidate will have prior experience in food and beverage service, preferably in a resort or high-end dining environment. Strong communication skills, a positive attitude, and a commitment to providing exceptional service are essential. If you are passionate about hospitality and enjoy working in a dynamic and team-oriented environment, we encourage you to apply for this exciting opportunity.

Responsibilities

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  • Greet guests warmly and provide a welcoming dining experience.
  • Take accurate food and beverage orders and relay them to the kitchen staff.
  • Serve meals and drinks promptly and professionally.
  • Ensure tables are clean, properly set, and well-maintained.
  • Address guest inquiries, special requests, and dietary restrictions.
  • Handle guest complaints or concerns with professionalism and efficiency.
  • Collaborate with kitchen and bar staff to ensure smooth service.
  • Maintain knowledge of the menu, daily specials, and promotions.

Requirements

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  • Previous experience as a server in a restaurant or resort setting.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Knowledge of food and beverage service standards.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Attention to detail and a commitment to providing excellent service.
  • Ability to stand and walk for extended periods.
  • Basic math skills for handling payments and tips.

Potential interview questions

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  • Can you describe your previous experience in food and beverage service?
  • How do you handle difficult or dissatisfied guests?
  • What strategies do you use to remember multiple orders accurately?
  • Are you comfortable working evenings, weekends, and holidays?
  • How do you ensure a positive dining experience for guests?