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Title
Text copied to clipboard!Resort HR Manager
Description
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We are looking for a Resort HR Manager to lead and manage all aspects of human resources within our resort. This role is pivotal in ensuring that our resort operates smoothly by recruiting, training, and retaining top talent while fostering a positive and productive work environment. The Resort HR Manager will work closely with department heads to align HR strategies with the resort's goals and objectives. This position requires a deep understanding of HR practices, labor laws, and the unique challenges of the hospitality industry. The ideal candidate will be a proactive leader with excellent communication and organizational skills, capable of handling everything from employee relations to compliance and performance management.
As a Resort HR Manager, you will be responsible for developing and implementing HR policies and procedures that support the resort's mission and values. You will oversee recruitment efforts to ensure the resort is staffed with qualified and motivated employees. Additionally, you will manage employee relations, resolve conflicts, and promote a culture of respect and inclusivity. Training and development will also be a key focus, as you will design programs to enhance employee skills and career growth.
In this role, you will also ensure compliance with all local, state, and federal labor laws, as well as health and safety regulations. You will handle payroll, benefits administration, and performance evaluations, ensuring that all HR functions are executed efficiently and effectively. The Resort HR Manager will also play a critical role in crisis management, helping the resort navigate challenges such as high turnover rates or seasonal staffing needs.
This is an exciting opportunity for an experienced HR professional who is passionate about the hospitality industry and eager to make a meaningful impact. If you have a proven track record in human resources and are looking for a dynamic and rewarding role, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Develop and implement HR policies and procedures.
- Oversee recruitment, onboarding, and retention of staff.
- Manage employee relations and resolve workplace conflicts.
- Design and deliver training and development programs.
- Ensure compliance with labor laws and safety regulations.
- Administer payroll, benefits, and performance evaluations.
- Collaborate with department heads to align HR strategies with business goals.
- Handle crisis management and seasonal staffing challenges.
Requirements
Text copied to clipboard!- Bachelor's degree in Human Resources, Business Administration, or related field.
- 5+ years of HR experience, preferably in the hospitality industry.
- Strong knowledge of labor laws and HR best practices.
- Excellent communication and interpersonal skills.
- Proven ability to manage multiple tasks and meet deadlines.
- Experience with HR software and payroll systems.
- Leadership skills and the ability to influence others.
- Fluency in multiple languages is a plus.
Potential interview questions
Text copied to clipboard!- Can you describe your experience in managing HR operations in a hospitality setting?
- How do you handle conflicts between employees?
- What strategies do you use to retain top talent in a seasonal workforce?
- How do you ensure compliance with labor laws and regulations?
- Can you provide an example of a successful training program you implemented?
- How do you manage high turnover rates in the hospitality industry?
- What HR software and tools are you proficient in?
- How do you align HR strategies with the overall goals of the organization?