Text copied to clipboard!
Title
Text copied to clipboard!Resort HR Manager
Description
Text copied to clipboard!
We are looking for a dedicated and experienced Resort HR Manager to oversee all human resources operations and ensure they’re aligned with our business goals. Our ideal candidate will have experience with HR practices and employee management, and will be able to contribute to the attainment of specific goals and results of the HR department and the organization. The Resort HR Manager will be responsible for managing recruitment, employee relations, performance management, training & development, and compliance with labor laws. This role requires a strategic thinker who can balance the needs of the organization with the needs of the employees. The successful candidate will be a strong communicator, capable of building relationships at all levels of the organization, and will have a deep understanding of the hospitality industry. They will also be responsible for developing and implementing HR strategies and initiatives that support the overall business plan and strategic direction of the resort. This includes fostering a positive work environment, enhancing employee engagement, and ensuring the resort attracts, retains, and develops top talent. The Resort HR Manager will work closely with the resort management team to ensure that HR policies and procedures are effectively implemented and adhered to. They will also be responsible for handling employee grievances, conducting investigations, and ensuring compliance with all relevant employment laws and regulations. The ideal candidate will have a proven track record of success in a similar role, excellent organizational and leadership skills, and the ability to manage multiple priorities in a fast-paced environment. If you are passionate about HR and have a strong background in the hospitality industry, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Develop and implement HR strategies and initiatives aligned with the overall business strategy.
- Manage the recruitment and selection process.
- Support current and future business needs through the development, engagement, motivation, and preservation of human capital.
- Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
- Nurture a positive working environment.
- Oversee and manage a performance appraisal system that drives high performance.
- Maintain pay plan and benefits program.
- Assess training needs to apply and monitor training programs.
- Report to management and provide decision support through HR metrics.
- Ensure legal compliance throughout human resource management.
- Handle employee grievances and conduct investigations.
- Develop and implement employee engagement initiatives.
- Manage employee relations and ensure a harmonious workplace.
- Coordinate and manage the onboarding process for new hires.
- Oversee the administration of HR policies and procedures.
- Ensure compliance with labor laws and regulations.
- Develop and manage HR budgets.
- Collaborate with department managers to identify staffing needs.
- Conduct exit interviews and analyze turnover data.
- Promote diversity and inclusion within the workplace.
Requirements
Text copied to clipboard!- Proven working experience as HR Manager or other HR Executive.
- People-oriented and results-driven.
- Demonstrable experience with Human Resources metrics.
- Knowledge of HR systems and databases.
- Ability to architect strategy along with leadership skills.
- Excellent active listening, negotiation, and presentation skills.
- Competence to build and effectively manage interpersonal relationships at all levels of the company.
- In-depth knowledge of labor law and HR best practices.
- BS/MS degree in Human Resources or related field.
- Experience in the hospitality industry is highly preferred.
- Strong organizational and leadership skills.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive and confidential information.
- Strong problem-solving and decision-making skills.
- Ability to work in a fast-paced environment.
- Proficiency in MS Office and HR software.
- Strong analytical and reporting skills.
- Ability to manage multiple priorities and projects.
- High level of integrity and professionalism.
- Experience with employee engagement and retention strategies.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with HR management in the hospitality industry?
- How do you handle employee grievances and conflicts?
- What strategies do you use to improve employee engagement and retention?
- Can you provide an example of a successful HR initiative you implemented?
- How do you ensure compliance with labor laws and regulations?
- What is your approach to performance management?
- How do you manage the recruitment and selection process?
- Can you describe a time when you had to handle a difficult employee situation?
- How do you stay updated with the latest HR trends and best practices?
- What is your experience with HR software and systems?
- How do you balance the needs of the organization with the needs of the employees?
- Can you describe your experience with training and development programs?
- How do you handle confidential and sensitive information?
- What is your approach to diversity and inclusion in the workplace?
- How do you manage multiple priorities and projects in a fast-paced environment?
- Can you provide an example of how you used HR metrics to support decision-making?
- What is your experience with developing and managing HR budgets?
- How do you collaborate with department managers to identify staffing needs?
- Can you describe your experience with employee onboarding processes?
- What is your approach to fostering a positive work environment?
