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Title

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Residential Manager

Description

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We are looking for a Residential Manager to oversee the daily operations and management of residential properties. This role is essential in ensuring that tenants have a safe, clean, and well-maintained living environment. The Residential Manager will act as the primary point of contact for tenants, addressing their concerns, managing property maintenance, and ensuring compliance with all relevant regulations. The ideal candidate will have excellent organizational skills, strong interpersonal abilities, and a deep understanding of property management practices. As a Residential Manager, you will be responsible for maintaining the overall functionality and appeal of the property. This includes coordinating repairs, managing budgets, and ensuring that all facilities are in good working order. You will also be tasked with tenant relations, which involves addressing complaints, resolving disputes, and ensuring tenant satisfaction. Additionally, you will oversee leasing activities, including marketing vacant units, screening potential tenants, and preparing lease agreements. The role requires a proactive approach to problem-solving and the ability to handle multiple tasks simultaneously. You will work closely with maintenance staff, contractors, and other stakeholders to ensure that the property operates efficiently. A strong understanding of local housing laws and regulations is crucial to ensure compliance and avoid legal issues. This position offers an opportunity to make a meaningful impact on the lives of tenants while contributing to the success of the property. If you are passionate about property management and have a knack for organization and communication, we encourage you to apply.

Responsibilities

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  • Oversee daily operations of residential properties.
  • Coordinate property maintenance and repairs.
  • Manage budgets and financial records for the property.
  • Address tenant complaints and resolve disputes.
  • Market vacant units and screen potential tenants.
  • Prepare and manage lease agreements.
  • Ensure compliance with local housing laws and regulations.
  • Supervise maintenance staff and contractors.

Requirements

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  • Proven experience in property management or a related field.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Knowledge of local housing laws and regulations.
  • Proficiency in property management software.
  • Ability to handle tenant relations professionally.
  • Problem-solving skills and attention to detail.
  • Bachelor's degree in business, real estate, or a related field (preferred).

Potential interview questions

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  • Can you describe your experience in property management?
  • How do you handle tenant complaints or disputes?
  • What strategies do you use to market vacant units?
  • How do you ensure compliance with housing regulations?
  • Can you provide an example of a challenging situation you resolved in a previous role?
  • What property management software are you familiar with?
  • How do you prioritize tasks when managing multiple properties?
  • What steps do you take to maintain tenant satisfaction?