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Title
Text copied to clipboard!Records Manager
Description
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We are looking for a meticulous and experienced Records Manager to join our team. The ideal candidate will be responsible for managing and overseeing the organization's records and information systems, ensuring that all records are accurately maintained, easily accessible, and securely stored. This role requires a deep understanding of records management principles, legal requirements, and best practices. The Records Manager will work closely with various departments to develop and implement records management policies and procedures, conduct regular audits, and provide training to staff on proper records handling. The successful candidate will have excellent organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously. They will also be adept at using records management software and other digital tools to streamline processes and improve efficiency. In addition to technical skills, the Records Manager must possess strong communication and interpersonal skills to effectively collaborate with colleagues and stakeholders. This role is critical to ensuring the integrity, confidentiality, and accessibility of the organization's records, which are essential for operational efficiency, compliance, and informed decision-making. If you are a proactive and detail-oriented professional with a passion for records management, we encourage you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Develop and implement records management policies and procedures.
- Ensure compliance with legal and regulatory requirements for records management.
- Maintain and update records management systems and databases.
- Conduct regular audits of records to ensure accuracy and completeness.
- Provide training and support to staff on records management practices.
- Coordinate the transfer, storage, and disposal of records as needed.
- Monitor and manage access to records to ensure confidentiality and security.
- Collaborate with IT and other departments to integrate records management systems.
- Prepare reports and documentation related to records management activities.
- Respond to records requests and inquiries from internal and external stakeholders.
- Develop and maintain a records retention schedule.
- Ensure the proper classification and indexing of records.
- Implement and manage electronic records management systems.
- Stay updated on industry trends and best practices in records management.
- Assist in disaster recovery planning and records preservation efforts.
- Manage the budget for records management activities.
- Oversee the work of records management staff and contractors.
- Evaluate and recommend new records management technologies and tools.
- Ensure the proper handling and storage of sensitive and confidential information.
- Develop and implement strategies for improving records management processes.
Requirements
Text copied to clipboard!- Bachelor's degree in Information Management, Library Science, or a related field.
- Certified Records Manager (CRM) designation preferred.
- Minimum of 5 years of experience in records management or a related field.
- Strong knowledge of records management principles and best practices.
- Familiarity with legal and regulatory requirements for records management.
- Proficiency in using records management software and digital tools.
- Excellent organizational and time management skills.
- Strong attention to detail and accuracy.
- Ability to manage multiple tasks and priorities simultaneously.
- Excellent communication and interpersonal skills.
- Experience in developing and implementing records management policies and procedures.
- Ability to conduct records audits and prepare reports.
- Knowledge of electronic records management systems.
- Experience in providing training and support to staff.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Experience in managing budgets and resources.
- Knowledge of disaster recovery planning and records preservation.
- Ability to handle sensitive and confidential information with discretion.
- Proficiency in Microsoft Office Suite and other relevant software.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with records management systems?
- How do you ensure compliance with legal and regulatory requirements for records management?
- What strategies do you use to maintain the accuracy and completeness of records?
- Can you provide an example of a records management policy you have developed and implemented?
- How do you handle sensitive and confidential information?
- What experience do you have with electronic records management systems?
- How do you prioritize and manage multiple tasks and responsibilities?
- Can you describe a time when you conducted a records audit? What was the outcome?
- How do you stay updated on industry trends and best practices in records management?
- What steps do you take to provide training and support to staff on records management practices?
- How do you collaborate with other departments to integrate records management systems?
- Can you describe your experience with disaster recovery planning and records preservation?
- What tools and technologies do you use to improve records management processes?
- How do you ensure the proper classification and indexing of records?
- Can you provide an example of a challenging records management issue you resolved?
- How do you manage the budget for records management activities?
- What experience do you have in overseeing the work of records management staff and contractors?
- How do you respond to records requests and inquiries from stakeholders?
- What methods do you use to monitor and manage access to records?
- How do you evaluate and recommend new records management technologies and tools?
