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Title
Text copied to clipboard!Quality Director
Description
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We are looking for a highly experienced and detail-oriented Quality Director to join our team. The Quality Director will be responsible for overseeing all aspects of quality management within the organization, ensuring that our products and services meet the highest standards of excellence. This role requires a strategic thinker with a strong background in quality assurance, process improvement, and regulatory compliance. The ideal candidate will have a proven track record of leading quality initiatives, managing cross-functional teams, and driving continuous improvement. As the Quality Director, you will work closely with senior leadership to develop and implement quality strategies that align with our business objectives. You will also be responsible for establishing and maintaining quality metrics, conducting audits, and ensuring compliance with industry standards and regulations. This is a critical role that requires exceptional communication skills, a keen eye for detail, and the ability to influence and inspire others. If you are passionate about quality and have the expertise to drive our quality initiatives forward, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Develop and implement quality management strategies and plans.
- Oversee all aspects of quality assurance and control.
- Ensure compliance with industry standards and regulations.
- Conduct regular quality audits and inspections.
- Establish and maintain quality metrics and performance indicators.
- Lead cross-functional teams to drive continuous improvement initiatives.
- Collaborate with senior leadership to align quality objectives with business goals.
- Manage and mentor quality assurance staff.
- Develop and deliver quality training programs.
- Investigate and resolve quality issues and customer complaints.
- Implement corrective and preventive actions.
- Monitor and report on quality performance.
- Ensure supplier quality and manage supplier relationships.
- Develop and maintain quality documentation and records.
- Stay current with industry trends and best practices.
- Promote a culture of quality throughout the organization.
- Coordinate with regulatory agencies and external auditors.
- Prepare and present quality reports to senior management.
- Support new product development and process improvement projects.
- Ensure the effective use of quality tools and methodologies.
Requirements
Text copied to clipboard!- Bachelor's degree in Quality Management, Engineering, or a related field.
- Minimum of 10 years of experience in quality assurance or quality management.
- Proven track record of leading quality initiatives and managing quality teams.
- Strong knowledge of quality management systems and standards (e.g., ISO 9001).
- Experience with regulatory compliance and industry standards.
- Excellent analytical and problem-solving skills.
- Exceptional communication and interpersonal skills.
- Ability to influence and inspire others.
- Strong project management skills.
- Detail-oriented with a focus on continuous improvement.
- Experience with quality tools and methodologies (e.g., Six Sigma, Lean).
- Ability to work effectively in a fast-paced, dynamic environment.
- Strong organizational and time management skills.
- Proficiency in quality management software and tools.
- Ability to travel as needed.
- Certified Quality Manager (CQM) or similar certification is a plus.
- Experience in the specific industry of the organization is preferred.
- Ability to work collaboratively with cross-functional teams.
- Strong leadership and team-building skills.
- Commitment to maintaining high ethical standards and integrity.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with quality management systems and standards?
- How have you led quality initiatives in your previous roles?
- What strategies do you use to ensure compliance with industry regulations?
- Can you provide an example of a successful continuous improvement project you led?
- How do you handle quality issues and customer complaints?
- What is your approach to conducting quality audits and inspections?
- How do you develop and maintain quality metrics and performance indicators?
- Can you describe a time when you had to influence senior leadership on a quality issue?
- How do you stay current with industry trends and best practices in quality management?
- What experience do you have with quality tools and methodologies like Six Sigma or Lean?
- How do you ensure supplier quality and manage supplier relationships?
- What steps do you take to promote a culture of quality within an organization?
- How do you manage and mentor quality assurance staff?
- Can you describe your experience with regulatory compliance in your industry?
- What role do you believe quality plays in new product development?
- How do you handle competing priorities and manage your time effectively?
- What is your experience with quality management software and tools?
- How do you prepare and present quality reports to senior management?
- Can you describe a challenging quality issue you resolved and how you did it?
- What qualities do you believe are essential for a successful Quality Director?
