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Title
Text copied to clipboard!Public Area Attendant
Description
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We are looking for a dedicated and detail-oriented Public Area Attendant to join our team. The ideal candidate will be responsible for ensuring the cleanliness and orderliness of all public areas within our facility. This includes lobbies, restrooms, hallways, and other common spaces. The Public Area Attendant will play a crucial role in maintaining a welcoming and hygienic environment for our guests and staff. Responsibilities include cleaning and sanitizing surfaces, emptying trash receptacles, restocking supplies, and reporting any maintenance issues. The successful candidate will have a keen eye for detail, excellent time management skills, and the ability to work independently as well as part of a team. Previous experience in a similar role is preferred but not required, as we provide comprehensive training. If you take pride in your work and enjoy contributing to a clean and pleasant environment, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Clean and sanitize public areas including lobbies, restrooms, and hallways.
- Empty trash receptacles and replace liners.
- Restock supplies such as toilet paper, soap, and paper towels.
- Report any maintenance issues or safety hazards to the appropriate department.
- Vacuum carpets and mop floors.
- Dust and polish furniture and fixtures.
- Clean windows, glass partitions, and mirrors.
- Ensure all public areas are tidy and presentable at all times.
- Assist with setting up and breaking down event spaces as needed.
- Respond to guest inquiries and requests in a courteous manner.
- Follow all health and safety regulations.
- Maintain cleaning equipment and report any malfunctions.
- Collaborate with team members to ensure high standards of cleanliness.
- Perform deep cleaning tasks as assigned.
- Monitor and maintain inventory of cleaning supplies.
- Adhere to company policies and procedures.
- Participate in training sessions and meetings.
- Provide excellent customer service to guests and staff.
- Ensure compliance with all relevant regulations and standards.
- Perform other duties as assigned by the supervisor.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in a similar role is preferred.
- Strong attention to detail.
- Ability to work independently and as part of a team.
- Excellent time management skills.
- Good communication and interpersonal skills.
- Ability to handle physical tasks such as lifting and bending.
- Knowledge of cleaning chemicals and supplies.
- Ability to follow instructions and procedures.
- Flexibility to work various shifts, including weekends and holidays.
- Reliable and punctual.
- Customer service-oriented attitude.
- Basic understanding of health and safety regulations.
- Ability to operate cleaning equipment.
- Positive and professional demeanor.
- Willingness to learn and adapt to new tasks.
- Ability to handle stressful situations calmly.
- Strong organizational skills.
- Ability to maintain confidentiality.
- Commitment to maintaining a clean and safe environment.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in a similar role?
- How do you prioritize your tasks when cleaning multiple areas?
- What cleaning products and equipment are you familiar with?
- How do you handle a situation where a guest is dissatisfied with the cleanliness of an area?
- Can you provide an example of a time when you went above and beyond in your cleaning duties?
- How do you ensure that you follow all health and safety regulations while cleaning?
- What steps do you take to maintain your cleaning equipment?
- How do you stay motivated during repetitive tasks?
- Can you describe a time when you had to work as part of a team to complete a cleaning task?
- How do you handle feedback or criticism about your work?
- What do you do if you encounter a maintenance issue while cleaning?
- How do you manage your time when you have multiple areas to clean?
- What strategies do you use to ensure that all areas are cleaned to a high standard?
- How do you handle working under pressure, especially during busy times?
- Can you describe a situation where you had to deal with a difficult guest or staff member?
- What do you enjoy most about working as a Public Area Attendant?
- How do you keep track of the cleaning supplies and ensure they are restocked?
- What measures do you take to ensure your own safety while cleaning?
- How do you handle unexpected tasks or changes in your cleaning schedule?
- Why do you think you are a good fit for this position?
