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Title

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Proprietary Specialist

Description

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We are looking for a Proprietary Specialist responsible for managing, maintaining, and optimizing proprietary systems and technologies within our organization. In this role, you will work closely with various departments to ensure that our internal software, hardware, or other proprietary technologies function efficiently and meet business objectives. As a Proprietary Specialist, you are the expert in our unique systems. You understand the technical specifications, know how to troubleshoot issues, and can propose improvements that enhance performance and reliability. You are also responsible for training users, documenting processes, and acting as a liaison between technical teams and end users. You will be involved in analyzing system requirements, implementing updates, and ensuring the security of proprietary technologies. Additionally, you will collaborate with vendors or developers of the proprietary systems to obtain support or implement new functionalities. The ideal candidate has a strong technical background, excellent problem-solving skills, and experience working with proprietary technologies. You are analytical, communicative, and capable of working independently in a dynamic environment. This position offers a unique opportunity to work with innovative technologies and have a direct impact on the efficiency and effectiveness of our operations.

Responsibilities

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  • Manage and maintain proprietary systems
  • Analyze system issues and implement solutions
  • Document technical processes and manuals
  • Conduct training sessions for end users
  • Collaborate with internal teams and external vendors
  • Ensure security and compliance of proprietary technologies
  • Test and implement system updates
  • Monitor system performance and report findings
  • Support development of new functionalities
  • Advise on technological improvements

Requirements

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  • Bachelor’s or Master’s degree in Computer Science or related field
  • At least 3 years of experience with proprietary systems
  • Strong analytical and problem-solving skills
  • Experience with documentation and user manuals
  • Good communication skills in English and Dutch
  • Knowledge of IT security and compliance
  • Ability to work independently and take initiative
  • Experience with project-based work is a plus
  • Familiarity with software development is a bonus
  • Flexibility and adaptability in a changing environment

Potential interview questions

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  • Which proprietary systems have you managed before?
  • How do you handle technical failures in mission-critical systems?
  • Can you give an example of a successful optimization you implemented?
  • How do you ensure users are well-trained in using proprietary technology?
  • What is your approach to documenting technical processes?
  • How do you stay updated on developments in proprietary technologies?
  • Do you have experience working with external vendors?
  • How do you ensure the security of proprietary systems?
  • What is your experience with testing software updates?
  • How do you prioritize tasks when facing multiple system issues?