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Title
Text copied to clipboard!Practice Manager
Description
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We are looking for a dedicated and experienced Practice Manager to oversee the daily operations and administrative functions of our healthcare practice. The Practice Manager will play a crucial role in ensuring the smooth running of the practice, managing staff, and maintaining high standards of patient care and satisfaction. The ideal candidate will have strong leadership skills, excellent organizational abilities, and a proven track record in healthcare management.
As a Practice Manager, you will be responsible for managing the administrative and operational aspects of the practice, including staffing, scheduling, budgeting, and compliance with healthcare regulations. You will work closely with healthcare providers, administrative staff, and patients to ensure efficient and effective service delivery. Your role will involve developing and implementing policies and procedures, managing financial operations, and ensuring compliance with healthcare laws and regulations.
You will also be responsible for staff recruitment, training, and performance management, ensuring that all team members are motivated, competent, and aligned with the practice's goals and values. You will oversee patient scheduling, billing, and insurance claims processing, ensuring accuracy and efficiency in all administrative processes.
The Practice Manager will also be expected to handle patient inquiries and complaints, ensuring that all issues are resolved promptly and professionally. You will monitor patient satisfaction levels and implement strategies to improve patient experience and retention.
Additionally, you will be responsible for maintaining accurate records and documentation, ensuring compliance with data protection regulations and healthcare standards. You will coordinate with external vendors and suppliers, managing contracts and ensuring cost-effective procurement of supplies and services.
The successful candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with staff, patients, and external stakeholders. You will be proactive, detail-oriented, and capable of managing multiple tasks and priorities effectively.
We offer a supportive and collaborative work environment, opportunities for professional development, and competitive compensation and benefits. If you are passionate about healthcare management and committed to delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Manage daily operations and administrative functions of the healthcare practice.
- Oversee staff recruitment, training, scheduling, and performance management.
- Ensure compliance with healthcare regulations, policies, and procedures.
- Handle patient inquiries, complaints, and ensure high patient satisfaction.
- Manage financial operations, budgeting, billing, and insurance claims processing.
- Maintain accurate records and documentation in compliance with data protection regulations.
- Coordinate with external vendors and suppliers for procurement of supplies and services.
Requirements
Text copied to clipboard!- Bachelor's degree in healthcare administration, business management, or related field.
- Minimum of 3-5 years of experience in healthcare management or administration.
- Strong knowledge of healthcare regulations, compliance, and administrative processes.
- Excellent leadership, organizational, and communication skills.
- Proficiency in healthcare management software and Microsoft Office Suite.
- Ability to manage multiple tasks, prioritize effectively, and work under pressure.
- Strong interpersonal skills and ability to build relationships with staff and patients.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience managing a healthcare practice?
- How do you ensure compliance with healthcare regulations and standards?
- What strategies do you use to handle patient complaints and improve patient satisfaction?
- How do you manage staff performance and motivate your team?
- Can you provide an example of how you successfully managed budgeting and financial operations in your previous role?
