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Title

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Pool Manager

Description

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We are looking for a dedicated and experienced Pool Manager to oversee the daily operations and maintenance of our swimming pool facility. The ideal candidate will have a strong background in pool management, including water quality control, staff supervision, and customer service. As a Pool Manager, you will be responsible for ensuring the safety and satisfaction of all pool patrons, maintaining the cleanliness and functionality of the pool and surrounding areas, and managing a team of lifeguards and other pool staff. You will also be responsible for scheduling, training, and evaluating staff performance, as well as handling customer inquiries and resolving any issues that may arise. The Pool Manager will work closely with other facility managers to coordinate events and programs, and will be responsible for ensuring compliance with all local, state, and federal regulations related to pool operations. This role requires excellent organizational and communication skills, as well as the ability to work flexible hours, including weekends and holidays. If you are passionate about providing a safe and enjoyable swimming experience for all, we encourage you to apply for this exciting opportunity.

Responsibilities

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  • Oversee daily operations of the swimming pool facility.
  • Ensure water quality and safety standards are met.
  • Supervise and schedule lifeguards and other pool staff.
  • Conduct regular training sessions for staff.
  • Handle customer inquiries and resolve issues.
  • Maintain cleanliness and functionality of the pool and surrounding areas.
  • Coordinate events and programs with other facility managers.
  • Ensure compliance with local, state, and federal regulations.
  • Monitor and manage pool supplies and equipment.
  • Prepare and manage the pool budget.
  • Conduct regular safety inspections.
  • Implement and enforce pool rules and policies.
  • Develop and promote pool programs and activities.
  • Maintain accurate records of pool usage and incidents.
  • Provide excellent customer service to all pool patrons.

Requirements

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  • High school diploma or equivalent; Bachelor's degree preferred.
  • Certified Pool Operator (CPO) or equivalent certification.
  • Minimum of 3 years of experience in pool management.
  • Strong knowledge of pool maintenance and water quality control.
  • Excellent organizational and communication skills.
  • Ability to work flexible hours, including weekends and holidays.
  • Strong leadership and team management skills.
  • First Aid and CPR certification.
  • Ability to handle customer inquiries and resolve issues effectively.
  • Knowledge of local, state, and federal regulations related to pool operations.
  • Experience in budget management and financial planning.
  • Ability to conduct training sessions for staff.
  • Strong problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Passion for providing a safe and enjoyable swimming experience.

Potential interview questions

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  • What experience do you have in pool management?
  • How do you ensure water quality and safety standards are met?
  • Can you describe a time when you resolved a customer issue at a pool facility?
  • How do you handle scheduling and supervising a team of lifeguards?
  • What strategies do you use to maintain the cleanliness and functionality of a pool?
  • How do you stay updated on local, state, and federal regulations related to pool operations?
  • Can you provide an example of a successful event or program you coordinated at a pool?
  • How do you manage the pool budget and financial planning?
  • What steps do you take to ensure compliance with safety regulations?
  • How do you handle training and evaluating staff performance?