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Title

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Pediatric Care Coordinator

Description

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We are looking for a dedicated and compassionate Pediatric Care Coordinator to join our healthcare team. The ideal candidate will be responsible for coordinating and managing the care of pediatric patients, ensuring that they receive comprehensive and continuous care. This role involves working closely with healthcare providers, patients, and their families to develop and implement care plans, monitor patient progress, and facilitate communication among all parties involved. The Pediatric Care Coordinator will also be responsible for educating families about their child's condition, treatment options, and available resources. This position requires excellent organizational skills, attention to detail, and the ability to work in a fast-paced environment. The successful candidate will have a strong background in pediatric care, excellent communication skills, and a passion for helping children and their families navigate the healthcare system. If you are a compassionate and detail-oriented professional with a commitment to providing high-quality care, we encourage you to apply for this rewarding position.

Responsibilities

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  • Coordinate and manage the care of pediatric patients.
  • Develop and implement individualized care plans.
  • Monitor patient progress and adjust care plans as needed.
  • Facilitate communication between healthcare providers, patients, and families.
  • Educate families about their child's condition and treatment options.
  • Assist families in accessing available resources and support services.
  • Ensure continuity of care by coordinating with other healthcare providers.
  • Maintain accurate and up-to-date patient records.
  • Participate in multidisciplinary team meetings.
  • Advocate for the needs and preferences of pediatric patients and their families.
  • Provide emotional support to patients and families.
  • Coordinate referrals to specialists and other healthcare providers.
  • Ensure compliance with healthcare regulations and standards.
  • Collaborate with community organizations to provide additional support to families.
  • Conduct follow-up calls and visits to monitor patient progress.
  • Assist in the development and implementation of quality improvement initiatives.
  • Provide training and support to other healthcare staff.
  • Participate in continuing education and professional development activities.
  • Maintain confidentiality of patient information.
  • Perform other duties as assigned.

Requirements

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  • Bachelor's degree in Nursing, Social Work, or a related field.
  • Current licensure as a Registered Nurse (RN) or Social Worker (LCSW) preferred.
  • Minimum of 3 years of experience in pediatric care.
  • Strong knowledge of pediatric healthcare practices and procedures.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a multidisciplinary team.
  • Strong organizational and time management skills.
  • Attention to detail and accuracy in documentation.
  • Ability to handle sensitive and confidential information.
  • Proficiency in electronic health records (EHR) systems.
  • Ability to work in a fast-paced environment.
  • Compassionate and empathetic approach to patient care.
  • Strong problem-solving and critical thinking skills.
  • Ability to educate and support patients and families.
  • Knowledge of community resources and support services.
  • Ability to advocate for the needs of pediatric patients.
  • Commitment to continuous professional development.
  • Flexibility to work occasional evenings or weekends as needed.
  • Valid driver's license and reliable transportation.
  • CPR and First Aid certification preferred.

Potential interview questions

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  • Can you describe your experience in pediatric care?
  • How do you handle difficult conversations with patients and families?
  • What strategies do you use to ensure continuity of care?
  • How do you stay organized and manage your time effectively?
  • Can you provide an example of a time when you advocated for a patient's needs?
  • How do you handle stress and maintain a positive attitude in a fast-paced environment?
  • What is your approach to educating families about their child's condition and treatment options?
  • How do you ensure accurate and up-to-date documentation in patient records?
  • Can you describe a situation where you had to coordinate care with multiple healthcare providers?
  • What steps do you take to stay current with healthcare regulations and standards?
  • How do you build trust and rapport with patients and their families?
  • Can you provide an example of a quality improvement initiative you were involved in?
  • How do you handle conflicts within a multidisciplinary team?
  • What is your experience with electronic health records (EHR) systems?
  • How do you ensure patient confidentiality and privacy?
  • Can you describe a time when you provided emotional support to a patient or family?
  • What is your approach to working with community organizations to support families?
  • How do you prioritize tasks when managing multiple patients?
  • What motivates you to work in pediatric care?
  • How do you handle feedback and criticism from colleagues or supervisors?