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Title
Text copied to clipboard!PABX System Administrator
Description
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We are looking for a skilled and experienced PABX System Administrator to join our dynamic telecommunications team. The ideal candidate will be responsible for the installation, configuration, maintenance, and troubleshooting of our organization's Private Automatic Branch Exchange (PABX) systems. This role is crucial in ensuring seamless internal and external communication, maintaining high-quality voice services, and supporting the organization's telecommunication infrastructure.
The PABX System Administrator will collaborate closely with IT and telecommunications teams to ensure the reliability, security, and efficiency of the telephony systems. You will be expected to monitor system performance, perform regular maintenance checks, and promptly address any technical issues or outages. Additionally, you will be responsible for managing user accounts, configuring call routing, voicemail systems, and ensuring compliance with telecommunication regulations and standards.
Your role will also involve providing technical support and training to end-users, ensuring they understand how to effectively utilize the telecommunication systems. You will document system configurations, procedures, and troubleshooting steps to maintain accurate records and facilitate knowledge sharing within the team.
The successful candidate must possess strong analytical and problem-solving skills, excellent communication abilities, and a proactive approach to system management. You should be comfortable working independently as well as collaboratively within a team environment. Attention to detail, organizational skills, and the ability to manage multiple tasks simultaneously are essential for success in this role.
As technology evolves, you will be expected to stay updated with the latest advancements in telecommunication systems and recommend improvements or upgrades to enhance system performance and reliability. You will also participate in planning and implementing system upgrades, expansions, and migrations, ensuring minimal disruption to business operations.
This position offers an exciting opportunity to work in a fast-paced environment, contributing significantly to the organization's communication infrastructure. If you have a passion for telecommunications technology, enjoy solving complex technical challenges, and thrive in a collaborative environment, we encourage you to apply for this rewarding role.
Join our team and play a key role in maintaining and enhancing our organization's telecommunication capabilities, ensuring effective communication and connectivity across all departments and locations.
Responsibilities
Text copied to clipboard!- Install, configure, and maintain PABX telecommunication systems.
- Monitor system performance and troubleshoot technical issues promptly.
- Manage user accounts, call routing, and voicemail configurations.
- Provide technical support and training to end-users.
- Document system configurations, procedures, and troubleshooting steps.
- Ensure compliance with telecommunication regulations and standards.
- Plan and implement system upgrades, expansions, and migrations.
- Collaborate with IT and telecommunications teams to ensure system reliability and security.
Requirements
Text copied to clipboard!- Bachelor's degree in Telecommunications, Information Technology, or related field.
- Proven experience as a PABX System Administrator or similar role.
- Strong knowledge of telecommunication systems, protocols, and technologies.
- Excellent analytical and problem-solving skills.
- Ability to manage multiple tasks and prioritize effectively.
- Strong communication and interpersonal skills.
- Familiarity with telecommunication regulations and compliance standards.
- Ability to work independently and collaboratively within a team.
Potential interview questions
Text copied to clipboard!- Can you describe your experience managing and maintaining PABX systems?
- How do you approach troubleshooting complex telecommunication issues?
- What steps do you take to ensure compliance with telecommunication regulations?
- Can you provide an example of a successful system upgrade or migration you managed?
- How do you stay updated with advancements in telecommunication technology?
