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Title

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Optometric Technician

Description

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We are looking for a dedicated and detail-oriented Optometric Technician to join our eye care team. As an Optometric Technician, you will play a crucial role in assisting optometrists with patient care, performing diagnostic tests, and ensuring the smooth operation of the optometry office. Your responsibilities will include conducting preliminary eye exams, maintaining patient records, and educating patients on proper eye care. The ideal candidate will have excellent communication skills, a strong understanding of optometric procedures, and a passion for helping others. You will be expected to work closely with both patients and the optometry team to provide high-quality eye care services. This position requires a blend of technical skills, customer service abilities, and a keen eye for detail. If you are a motivated individual with a background in optometry or healthcare, we encourage you to apply and become a valuable member of our team.

Responsibilities

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  • Conduct preliminary eye exams and gather patient medical history.
  • Assist optometrists during eye examinations and procedures.
  • Perform diagnostic tests such as visual field tests and retinal imaging.
  • Maintain and update patient records accurately.
  • Educate patients on proper eye care and contact lens usage.
  • Prepare examination rooms and ensure all equipment is sanitized.
  • Assist with the fitting and adjustment of eyeglasses and contact lenses.
  • Manage inventory of optical supplies and order as needed.
  • Schedule patient appointments and manage the appointment calendar.
  • Handle patient inquiries and provide excellent customer service.
  • Assist in the training of new staff members.
  • Ensure compliance with all healthcare regulations and standards.
  • Perform administrative tasks such as billing and coding.
  • Assist in the development and implementation of office policies.
  • Participate in continuing education and training programs.

Requirements

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  • High school diploma or equivalent; additional certification in optometry is a plus.
  • Previous experience as an Optometric Technician or in a similar role.
  • Strong understanding of optometric procedures and terminology.
  • Excellent communication and interpersonal skills.
  • Proficiency in using optometric equipment and diagnostic tools.
  • Ability to maintain accurate and detailed patient records.
  • Strong organizational and multitasking abilities.
  • Customer service-oriented with a friendly and professional demeanor.
  • Basic computer skills and familiarity with electronic health records (EHR) systems.
  • Ability to work well in a team environment.
  • Attention to detail and a high level of accuracy.
  • Ability to handle sensitive and confidential information.
  • Flexibility to work varying hours, including evenings and weekends.
  • Commitment to ongoing professional development and education.
  • CPR certification is a plus.

Potential interview questions

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  • Can you describe your previous experience as an Optometric Technician?
  • How do you ensure accuracy when maintaining patient records?
  • What diagnostic tests are you familiar with and have experience performing?
  • How do you handle a situation where a patient is anxious or uncooperative?
  • Can you provide an example of a time you went above and beyond for a patient?
  • How do you stay updated with the latest developments in optometry?
  • Describe a time when you had to manage multiple tasks simultaneously. How did you prioritize?
  • What steps do you take to ensure compliance with healthcare regulations?
  • How do you handle a situation where there is a disagreement within the team?
  • What do you think is the most important quality for an Optometric Technician to have?