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Title
Text copied to clipboard!Network Technician
Description
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We are looking for a skilled and detail-oriented Network Technician to join our IT team. The ideal candidate will be responsible for installing, maintaining, and troubleshooting computer networks and related computing environments, including systems software, applications software, hardware, and configurations. This role requires a strong understanding of network infrastructure and network hardware, as well as the ability to work independently and as part of a team.
As a Network Technician, you will be expected to monitor network performance, ensure system availability and reliability, and provide technical support to users. You will also be responsible for configuring and installing various network devices and services, such as routers, switches, firewalls, load balancers, VPNs, and QoS. The role involves working closely with other IT professionals to ensure seamless network operations and to support the organization’s overall IT strategy.
You should have a solid background in network administration and architecture, and be familiar with a variety of networking concepts, practices, and procedures. A strong problem-solving mindset and excellent communication skills are essential for success in this role. You will also be expected to document network problems and resolutions for future reference and to assist in the development of network policies and procedures.
This position offers an exciting opportunity to work in a dynamic and fast-paced environment where you can grow your technical skills and contribute to the success of the organization. If you are passionate about networking and enjoy solving complex technical issues, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Install and configure network hardware and software
- Monitor network performance and troubleshoot issues
- Maintain and update network documentation
- Provide technical support to end-users
- Ensure network security and compliance
- Collaborate with IT team on network design and implementation
- Perform regular system backups and recovery operations
- Manage and maintain firewalls, VPNs, and other security tools
- Test and evaluate new network technologies
- Respond to network outages and service interruptions
- Maintain inventory of network equipment
- Train staff on network systems and protocols
Requirements
Text copied to clipboard!- Associate’s or Bachelor’s degree in Computer Science or related field
- Proven experience as a Network Technician or similar role
- Strong understanding of network infrastructure and hardware
- Familiarity with network diagnostic, monitoring, and analysis tools
- Knowledge of LAN/WAN networks, TCP/IP protocols, and network technologies
- Experience with firewalls, VPNs, and network security
- Excellent problem-solving and communication skills
- Ability to work independently and in a team environment
- Relevant certifications (e.g., CompTIA Network+, Cisco CCNA) preferred
- Strong organizational and documentation skills
- Willingness to work flexible hours and be on-call as needed
- Ability to lift and move network equipment
Potential interview questions
Text copied to clipboard!- Do you have experience with configuring routers and switches?
- What network monitoring tools have you used?
- Can you describe a time you resolved a major network outage?
- Are you familiar with network security protocols and practices?
- Do you hold any relevant certifications such as CCNA or Network+?
- How do you stay updated with the latest networking technologies?
- Have you worked with both wired and wireless networks?
- What is your experience with VPN configuration and management?
- Can you explain how you document network changes and issues?
- Are you comfortable working in a fast-paced IT environment?
- Do you have experience training others on network systems?
- Are you available for on-call support when needed?
