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Title
Text copied to clipboard!National Account Manager
Description
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We are looking for a dedicated and experienced National Account Manager to join our dynamic sales team. The National Account Manager will be responsible for managing and developing relationships with key national accounts, ensuring customer satisfaction, and driving strategic growth initiatives. This role requires a proactive individual who can effectively communicate, negotiate, and collaborate with internal and external stakeholders to achieve business objectives.
The ideal candidate will have a proven track record in account management, sales growth, and customer relationship management. They will be responsible for identifying opportunities within existing accounts, developing strategic account plans, and executing sales strategies to maximize revenue and profitability. The National Account Manager will also be responsible for analyzing market trends, competitor activities, and customer feedback to inform strategic decisions and improve overall account performance.
In this role, you will collaborate closely with cross-functional teams including marketing, product development, customer service, and operations to ensure alignment and successful execution of account strategies. You will be expected to maintain a deep understanding of our products and services, as well as industry trends and customer needs, to effectively position our offerings and deliver exceptional value to our clients.
The successful candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships at all levels of an organization. They will be highly organized, detail-oriented, and capable of managing multiple priorities simultaneously. Strong analytical and problem-solving skills are essential, as is the ability to adapt quickly to changing market conditions and customer requirements.
As a National Account Manager, you will be expected to regularly report on account performance, sales forecasts, and strategic initiatives to senior management. You will also be responsible for negotiating contracts, pricing agreements, and terms of service with key accounts, ensuring mutually beneficial outcomes and long-term partnerships.
We offer a supportive and collaborative work environment, competitive compensation, and opportunities for professional growth and advancement. If you are passionate about sales, customer success, and driving strategic growth, we encourage you to apply for this exciting opportunity.
Join our team and play a critical role in shaping the future success of our organization by effectively managing and growing our national accounts. Your expertise, dedication, and strategic vision will be instrumental in achieving our ambitious business goals and delivering exceptional value to our customers.
Responsibilities
Text copied to clipboard!- Develop and maintain strong relationships with key national accounts.
- Create and implement strategic account plans to drive growth and profitability.
- Analyze market trends and competitor activities to identify opportunities and threats.
- Collaborate with internal teams to ensure alignment and successful execution of account strategies.
- Negotiate contracts, pricing agreements, and terms of service with key accounts.
- Regularly report on account performance, sales forecasts, and strategic initiatives.
- Address customer concerns promptly and effectively to ensure satisfaction and retention.
Requirements
Text copied to clipboard!- Bachelor's degree in Business, Marketing, or related field.
- Minimum of 5 years of experience in account management or sales.
- Proven track record of successfully managing and growing national accounts.
- Excellent communication, negotiation, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple priorities and adapt quickly to changing market conditions.
- Proficiency in CRM software and Microsoft Office Suite.
Potential interview questions
Text copied to clipboard!- Can you describe your experience managing national accounts?
- How do you approach developing strategic account plans?
- What strategies do you use to maintain strong relationships with key clients?
- Can you provide an example of a successful negotiation you led?
- How do you handle challenging customer situations or complaints?
