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Title
Text copied to clipboard!Microsoft 365 Engineer
Description
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We are looking for a highly skilled Microsoft 365 Engineer to join our dynamic IT team. The ideal candidate will have extensive experience in managing, deploying, and optimizing Microsoft 365 environments. You will be responsible for ensuring the smooth operation of our Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business. Your role will involve troubleshooting issues, implementing new features, and ensuring the security and compliance of our Microsoft 365 environment. You will work closely with other IT professionals and departments to understand their needs and provide solutions that enhance productivity and collaboration. The successful candidate will have a deep understanding of Microsoft 365 architecture, strong problem-solving skills, and the ability to work in a fast-paced environment. You will also be responsible for training and supporting end-users, creating and maintaining documentation, and staying up-to-date with the latest Microsoft 365 updates and best practices. If you are passionate about technology and have a proven track record of managing Microsoft 365 environments, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Manage and maintain Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive for Business.
- Troubleshoot and resolve issues related to Microsoft 365 services.
- Implement new features and updates in the Microsoft 365 environment.
- Ensure the security and compliance of the Microsoft 365 environment.
- Collaborate with other IT professionals and departments to understand their needs and provide solutions.
- Train and support end-users on Microsoft 365 applications and features.
- Create and maintain documentation for Microsoft 365 configurations and procedures.
- Monitor the performance and usage of Microsoft 365 services.
- Stay up-to-date with the latest Microsoft 365 updates and best practices.
- Perform regular audits and assessments of the Microsoft 365 environment.
- Develop and implement policies and procedures for Microsoft 365 usage.
- Provide technical support for Microsoft 365-related projects.
- Assist in the migration of data to Microsoft 365 services.
- Manage user accounts, licenses, and permissions in Microsoft 365.
- Ensure data backup and recovery processes are in place for Microsoft 365 services.
Requirements
Text copied to clipboard!- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in managing Microsoft 365 environments.
- Strong understanding of Microsoft 365 architecture and services.
- Experience with Exchange Online, SharePoint Online, Teams, and OneDrive for Business.
- Proficiency in PowerShell scripting for Microsoft 365 administration.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience with security and compliance in Microsoft 365.
- Knowledge of data backup and recovery processes for Microsoft 365.
- Familiarity with Microsoft 365 licensing and subscription management.
- Experience with Microsoft 365 migration projects.
- Ability to create and maintain technical documentation.
- Strong organizational and time management skills.
- Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert are a plus.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with managing Microsoft 365 environments?
- How do you stay updated with the latest Microsoft 365 updates and best practices?
- Can you provide an example of a complex issue you resolved in Microsoft 365?
- How do you ensure the security and compliance of a Microsoft 365 environment?
- What is your experience with PowerShell scripting for Microsoft 365 administration?
- How do you handle data backup and recovery in Microsoft 365?
- Can you describe a successful Microsoft 365 migration project you were involved in?
- How do you approach training and supporting end-users on Microsoft 365 applications?
- What steps do you take to monitor the performance and usage of Microsoft 365 services?
- How do you manage user accounts, licenses, and permissions in Microsoft 365?