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Title
Text copied to clipboard!Microsoft 365 Administrator
Description
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We are looking for a skilled Microsoft 365 Administrator to join our IT team. The ideal candidate will be responsible for managing and maintaining our Microsoft 365 environment, ensuring optimal performance, security, and availability. This role requires a deep understanding of Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business. The Microsoft 365 Administrator will work closely with other IT professionals to implement and support various Microsoft 365 solutions, troubleshoot issues, and provide end-user training and support. The successful candidate will have strong problem-solving skills, excellent communication abilities, and a proactive approach to system management. Key responsibilities include configuring and managing user accounts, permissions, and licenses, monitoring system performance, and implementing security measures to protect sensitive data. Additionally, the Microsoft 365 Administrator will be involved in planning and executing migrations, updates, and integrations with other systems. This role requires staying up-to-date with the latest Microsoft 365 features and best practices to ensure our organization leverages the full potential of the platform. If you are passionate about technology and have a proven track record in managing Microsoft 365 environments, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Manage and maintain Microsoft 365 environment.
- Configure and manage user accounts, permissions, and licenses.
- Monitor system performance and troubleshoot issues.
- Implement security measures to protect sensitive data.
- Plan and execute migrations, updates, and integrations.
- Provide end-user training and support.
- Collaborate with other IT professionals on projects.
- Stay up-to-date with the latest Microsoft 365 features and best practices.
- Develop and maintain documentation for system configurations and procedures.
- Ensure compliance with organizational policies and industry standards.
- Perform regular system audits and generate reports.
- Manage and maintain Exchange Online, SharePoint Online, Teams, and OneDrive for Business.
- Implement and manage data retention policies.
- Monitor and manage email flow and spam filtering.
- Configure and manage mobile device management (MDM) policies.
- Assist with disaster recovery planning and testing.
- Provide technical support for Microsoft 365-related issues.
- Coordinate with vendors and service providers as needed.
- Participate in on-call rotation for after-hours support.
- Continuously improve system performance and user experience.
Requirements
Text copied to clipboard!- Bachelor's degree in Computer Science, Information Technology, or related field.
- 3+ years of experience managing Microsoft 365 environments.
- Strong understanding of Microsoft 365 services and features.
- Experience with Exchange Online, SharePoint Online, Teams, and OneDrive for Business.
- Proficiency in PowerShell scripting.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience with data migration and integration projects.
- Knowledge of security best practices and compliance requirements.
- Familiarity with mobile device management (MDM) solutions.
- Experience with disaster recovery planning and testing.
- Ability to manage multiple tasks and priorities effectively.
- Strong attention to detail and organizational skills.
- Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert are a plus.
- Experience with third-party tools and add-ons for Microsoft 365.
- Ability to provide end-user training and support.
- Knowledge of networking concepts and protocols.
- Experience with cloud-based backup solutions.
- Willingness to participate in on-call rotation for after-hours support.
Potential interview questions
Text copied to clipboard!- Can you describe your experience managing Microsoft 365 environments?
- How do you stay up-to-date with the latest Microsoft 365 features and best practices?
- Can you provide an example of a complex issue you resolved in a Microsoft 365 environment?
- How do you approach data migration and integration projects?
- What security measures do you implement to protect sensitive data in Microsoft 365?
- How do you handle end-user training and support for Microsoft 365?
- Can you describe your experience with PowerShell scripting?
- How do you manage and monitor system performance in Microsoft 365?
- What is your experience with disaster recovery planning and testing?
- How do you ensure compliance with organizational policies and industry standards?
