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Title
Text copied to clipboard!Meter Technician
Description
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We are looking for a dedicated and detail-oriented Meter Technician to join our team. The Meter Technician will be responsible for the installation, maintenance, testing, and repair of various utility meters, including electricity, water, gas, and other related measurement devices. This role is crucial in ensuring accurate billing, efficient energy usage, and compliance with regulatory standards. The ideal candidate will possess strong technical skills, excellent problem-solving abilities, and a commitment to safety and quality.
As a Meter Technician, you will perform routine inspections and maintenance tasks to ensure meters are functioning correctly and accurately recording consumption data. You will be required to troubleshoot and resolve issues promptly, minimizing downtime and ensuring customer satisfaction. Your responsibilities will also include documenting all maintenance activities, meter readings, and repairs accurately and clearly, maintaining detailed records for future reference and compliance purposes.
You will collaborate closely with other technicians, engineers, and customer service representatives to address customer inquiries, resolve complaints, and provide technical support. Effective communication skills are essential, as you will interact directly with customers, explaining meter operations, addressing concerns, and providing guidance on energy conservation and efficiency.
Safety is a top priority in this role. You will be expected to adhere strictly to safety protocols and guidelines, ensuring a safe working environment for yourself, colleagues, and customers. Regular training sessions and updates on safety procedures and industry standards will be provided to keep your knowledge current and relevant.
The Meter Technician role requires physical stamina and the ability to work in various environmental conditions, including outdoor settings, confined spaces, and elevated areas. You must be comfortable working independently, managing your schedule efficiently, and prioritizing tasks effectively to meet deadlines and service level agreements.
We offer comprehensive training programs to equip you with the necessary skills and knowledge to excel in this role. Opportunities for career advancement and professional development are available for motivated individuals who demonstrate exceptional performance and dedication.
If you have a passion for technical work, enjoy solving problems, and are committed to delivering high-quality service, we encourage you to apply for the Meter Technician position. Join our team and contribute to providing reliable and efficient utility services to our valued customers.
Responsibilities
Text copied to clipboard!- Install, inspect, and maintain utility meters accurately and efficiently.
- Perform routine testing and calibration of meters to ensure accurate readings.
- Diagnose and repair malfunctioning meters and related equipment promptly.
- Document all meter readings, maintenance activities, and repairs clearly and accurately.
- Respond to customer inquiries and complaints, providing technical support and guidance.
- Ensure compliance with safety standards and regulatory requirements at all times.
- Collaborate with team members and other departments to resolve technical issues effectively.
Requirements
Text copied to clipboard!- High school diploma or equivalent; technical certification preferred.
- Previous experience in meter installation, maintenance, or related technical field.
- Strong mechanical and electrical troubleshooting skills.
- Ability to read and interpret technical manuals, schematics, and diagrams.
- Excellent communication and customer service skills.
- Physical stamina and ability to work in various environmental conditions.
- Valid driver's license and clean driving record.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience working with utility meters?
- How do you ensure accuracy when installing or calibrating meters?
- Describe a challenging technical issue you encountered and how you resolved it.
- What safety precautions do you take when working with electrical equipment?
- How do you handle customer complaints or concerns regarding meter accuracy?
