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Title
Text copied to clipboard!Mental Health Case Manager
Description
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We are looking for a compassionate and organized Mental Health Case Manager to join our team and support individuals experiencing mental health challenges. The ideal candidate will have a strong understanding of mental health systems, community resources, and case management practices. This role involves working closely with clients to assess their needs, develop individualized care plans, coordinate services, and monitor progress toward recovery and wellness.
As a Mental Health Case Manager, you will serve as a liaison between clients, healthcare providers, social service agencies, and family members to ensure comprehensive and continuous care. You will advocate for your clients, help them navigate complex systems, and empower them to achieve their goals. This position requires excellent communication, problem-solving, and organizational skills, as well as a deep commitment to mental health advocacy and support.
Your responsibilities will include conducting intake assessments, maintaining accurate documentation, facilitating access to treatment and support services, and providing crisis intervention when necessary. You will also collaborate with interdisciplinary teams to ensure that clients receive holistic and person-centered care. This role may involve home visits, community outreach, and participation in case conferences.
The successful candidate will have experience in mental health or social work, a relevant degree or certification, and a passion for helping others. You should be comfortable working with diverse populations and able to manage a caseload effectively. Familiarity with electronic health records and case management software is a plus.
This is a rewarding opportunity to make a meaningful difference in the lives of individuals facing mental health challenges. If you are dedicated to promoting mental wellness and supporting recovery, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Conduct comprehensive intake assessments for new clients
- Develop and implement individualized care plans
- Coordinate mental health and social services for clients
- Monitor client progress and adjust plans as needed
- Provide crisis intervention and support
- Maintain accurate and timely documentation
- Advocate for client needs within the healthcare system
- Collaborate with interdisciplinary teams and community partners
- Facilitate access to housing, employment, and educational resources
- Participate in case conferences and team meetings
- Educate clients and families about mental health conditions and resources
- Ensure compliance with confidentiality and ethical standards
Requirements
Text copied to clipboard!- Bachelor’s degree in social work, psychology, or related field
- Minimum of 2 years experience in mental health or case management
- Strong knowledge of mental health systems and community resources
- Excellent communication and interpersonal skills
- Ability to manage multiple cases and prioritize tasks
- Proficiency in case management software and electronic health records
- Empathy, patience, and cultural sensitivity
- Valid driver’s license and reliable transportation
- Ability to work independently and as part of a team
- Crisis intervention training is a plus
- Familiarity with HIPAA and confidentiality regulations
- Bilingual abilities are an advantage
Potential interview questions
Text copied to clipboard!- What experience do you have in mental health case management?
- How do you approach developing individualized care plans?
- Describe a time you handled a mental health crisis.
- How do you stay organized while managing multiple clients?
- What community resources are you familiar with?
- How do you ensure client confidentiality?
- Have you worked with diverse populations before?
- What strategies do you use to build trust with clients?
- Are you comfortable conducting home visits?
- What case management software have you used?
- How do you handle conflicts with clients or team members?
- Why are you passionate about mental health work?
