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Title

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Medical Records Manager

Description

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We are looking for a dedicated and experienced Medical Records Manager to oversee and manage the medical records department of our healthcare facility. The ideal candidate will be responsible for ensuring the accuracy, confidentiality, and security of patient health information. This role requires a strong understanding of healthcare regulations, excellent organizational skills, and the ability to lead a team effectively. The Medical Records Manager will work closely with healthcare providers, administrative staff, and IT professionals to maintain and improve our medical records system. Key responsibilities include managing the daily operations of the medical records department, ensuring compliance with all relevant laws and regulations, and implementing best practices for record-keeping and data management. The successful candidate will have a background in health information management, strong leadership abilities, and a commitment to maintaining the highest standards of patient care and data integrity. This is a critical role that supports the overall efficiency and effectiveness of our healthcare services, and we are looking for someone who is passionate about making a positive impact in the healthcare industry.

Responsibilities

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  • Oversee the daily operations of the medical records department.
  • Ensure the accuracy and completeness of patient health records.
  • Maintain the confidentiality and security of patient information.
  • Develop and implement policies and procedures for record-keeping.
  • Ensure compliance with all relevant healthcare regulations and laws.
  • Manage and train medical records staff.
  • Coordinate with healthcare providers to ensure timely and accurate record updates.
  • Implement and maintain electronic health record (EHR) systems.
  • Conduct regular audits of medical records for accuracy and compliance.
  • Respond to requests for medical records from patients, healthcare providers, and legal entities.
  • Develop and monitor performance metrics for the medical records department.
  • Collaborate with IT staff to troubleshoot and resolve EHR system issues.
  • Stay current with industry trends and best practices in health information management.
  • Prepare and present reports on medical records management activities.
  • Ensure proper storage and archiving of medical records.

Requirements

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  • Bachelor's degree in Health Information Management or related field.
  • Certified Health Information Manager (CHIM) or equivalent certification.
  • Minimum of 5 years of experience in medical records management.
  • Strong knowledge of healthcare regulations and compliance standards.
  • Experience with electronic health record (EHR) systems.
  • Excellent organizational and time management skills.
  • Strong leadership and team management abilities.
  • Attention to detail and accuracy.
  • Excellent communication and interpersonal skills.
  • Ability to handle sensitive and confidential information.
  • Proficiency in medical terminology.
  • Strong problem-solving skills.
  • Ability to work independently and as part of a team.
  • Experience with data analysis and reporting.
  • Knowledge of HIPAA regulations.

Potential interview questions

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  • Can you describe your experience with electronic health record (EHR) systems?
  • How do you ensure the accuracy and completeness of medical records?
  • What strategies do you use to maintain the confidentiality and security of patient information?
  • Can you provide an example of a time when you had to ensure compliance with healthcare regulations?
  • How do you handle requests for medical records from patients and legal entities?
  • What is your approach to managing and training medical records staff?
  • How do you stay current with industry trends and best practices in health information management?
  • Can you describe a challenging situation you faced in medical records management and how you resolved it?
  • What methods do you use to conduct audits of medical records for accuracy and compliance?
  • How do you collaborate with IT staff to troubleshoot and resolve EHR system issues?