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Title

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Medical Practice Manager

Description

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We are looking for a dedicated and experienced Medical Practice Manager to oversee the daily operations of our medical practice. The ideal candidate will have a strong background in healthcare management, excellent organizational skills, and the ability to lead a team of healthcare professionals. As a Medical Practice Manager, you will be responsible for ensuring the smooth operation of the practice, managing staff, overseeing financial operations, and ensuring compliance with healthcare regulations. You will work closely with physicians, nurses, and administrative staff to provide high-quality patient care and improve the efficiency of the practice. The role requires a deep understanding of medical billing, coding, and insurance processes, as well as the ability to implement and manage electronic health records (EHR) systems. You will also be responsible for developing and implementing policies and procedures, managing budgets, and ensuring that the practice meets all regulatory requirements. The successful candidate will have excellent communication and interpersonal skills, the ability to handle multiple tasks simultaneously, and a commitment to providing exceptional patient care. If you are a motivated and detail-oriented individual with a passion for healthcare management, we encourage you to apply for this exciting opportunity.

Responsibilities

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  • Oversee daily operations of the medical practice.
  • Manage and supervise administrative and clinical staff.
  • Develop and implement policies and procedures.
  • Ensure compliance with healthcare regulations and standards.
  • Manage financial operations, including budgeting and billing.
  • Oversee patient scheduling and appointment management.
  • Implement and manage electronic health records (EHR) systems.
  • Coordinate with physicians and healthcare providers.
  • Monitor and improve patient satisfaction and care quality.
  • Handle patient complaints and resolve issues.
  • Ensure proper maintenance of medical equipment and facilities.
  • Develop and manage staff training programs.
  • Conduct performance evaluations and provide feedback.
  • Manage inventory and supply ordering.
  • Prepare and present reports to senior management.
  • Ensure confidentiality and security of patient information.
  • Coordinate with insurance companies and manage claims.
  • Monitor and analyze practice performance metrics.
  • Develop marketing and outreach programs.
  • Stay updated on industry trends and best practices.

Requirements

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  • Bachelor's degree in healthcare administration, business administration, or related field.
  • Minimum of 5 years of experience in healthcare management.
  • Strong knowledge of medical billing, coding, and insurance processes.
  • Experience with electronic health records (EHR) systems.
  • Excellent organizational and time management skills.
  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Ability to handle multiple tasks simultaneously.
  • Strong problem-solving and decision-making skills.
  • Knowledge of healthcare regulations and compliance standards.
  • Experience in budget management and financial operations.
  • Ability to develop and implement policies and procedures.
  • Strong analytical and reporting skills.
  • Commitment to providing high-quality patient care.
  • Proficiency in Microsoft Office Suite.
  • Ability to work in a fast-paced environment.
  • Strong attention to detail.
  • Ability to handle confidential information with discretion.
  • Experience in staff training and development.
  • Knowledge of medical terminology and procedures.

Potential interview questions

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  • Can you describe your experience in healthcare management?
  • How do you ensure compliance with healthcare regulations?
  • What strategies do you use to improve patient satisfaction?
  • How do you handle conflicts within the team?
  • Can you provide an example of a successful project you managed?
  • How do you manage financial operations and budgeting?
  • What experience do you have with electronic health records (EHR) systems?
  • How do you stay updated on industry trends and best practices?
  • Can you describe a time when you resolved a patient complaint?
  • How do you ensure the confidentiality and security of patient information?
  • What is your approach to staff training and development?
  • How do you handle multiple tasks and prioritize your workload?
  • Can you describe your experience with medical billing and coding?
  • How do you coordinate with insurance companies and manage claims?
  • What steps do you take to ensure the proper maintenance of medical equipment?
  • How do you develop and implement policies and procedures?
  • Can you describe your experience in managing inventory and supplies?
  • How do you monitor and analyze practice performance metrics?
  • What marketing and outreach programs have you developed?
  • How do you handle stress and pressure in a fast-paced environment?
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