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Title
Text copied to clipboard!Medical Office Coordinator
Description
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We are looking for a Medical Office Coordinator to join our healthcare team and ensure the smooth operation of our medical office. The ideal candidate will be responsible for managing administrative tasks, coordinating patient appointments, maintaining medical records, and ensuring compliance with healthcare regulations. This role requires excellent organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.
As a Medical Office Coordinator, you will serve as the primary point of contact for patients, healthcare providers, and administrative staff. You will be responsible for scheduling appointments, managing patient inquiries, and ensuring that all patient information is accurately recorded and securely stored. Additionally, you will coordinate with healthcare providers to ensure that patient care is delivered efficiently and effectively.
Your responsibilities will also include overseeing office inventory, ordering medical and office supplies, and ensuring that all equipment is properly maintained and functioning. You will be expected to maintain a professional and welcoming environment for patients and staff, addressing any concerns or issues promptly and effectively.
The successful candidate will have strong communication skills, both written and verbal, and the ability to interact professionally with patients, healthcare providers, and administrative personnel. You will be expected to maintain confidentiality and adhere to all healthcare regulations and standards.
In addition to administrative duties, you will assist in preparing reports, managing billing processes, and coordinating with insurance providers to ensure timely and accurate reimbursement. You will also be responsible for training and supervising administrative staff, ensuring that all team members are knowledgeable about office procedures and healthcare regulations.
We value candidates who demonstrate initiative, reliability, and a commitment to providing exceptional patient care. The Medical Office Coordinator plays a critical role in ensuring that our medical office operates efficiently, allowing healthcare providers to focus on delivering high-quality patient care.
If you are organized, detail-oriented, and passionate about healthcare administration, we encourage you to apply for this rewarding position. Join our dedicated team and contribute to improving patient experiences and outcomes through effective administrative coordination.
Responsibilities
Text copied to clipboard!- Coordinate patient appointments and manage scheduling efficiently.
- Maintain accurate and confidential patient medical records.
- Oversee office inventory and order medical and office supplies as needed.
- Ensure compliance with healthcare regulations and standards.
- Assist with billing processes and coordinate with insurance providers.
- Train and supervise administrative staff on office procedures.
- Address patient inquiries and concerns promptly and professionally.
- Prepare administrative reports and documentation as required.
Requirements
Text copied to clipboard!- High school diploma or equivalent; associate degree preferred.
- Minimum of two years experience in medical office administration.
- Proficiency in medical office software and electronic health records systems.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Knowledge of healthcare regulations and compliance standards.
- Ability to maintain confidentiality and handle sensitive information professionally.
- Experience supervising or training administrative staff preferred.
Potential interview questions
Text copied to clipboard!- Can you describe your experience managing patient scheduling and appointments?
- How do you ensure compliance with healthcare regulations in your daily tasks?
- What strategies do you use to maintain confidentiality of patient information?
- Describe a time when you had to handle a difficult patient inquiry. How did you resolve it?
- What experience do you have with medical billing and insurance coordination?
