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Title
Text copied to clipboard!Mailroom Assistant
Description
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We are looking for a diligent and organized Mailroom Assistant to join our team. The ideal candidate will be responsible for managing the flow of mail and packages within the organization, ensuring that all items are sorted, delivered, and processed efficiently. This role requires a high level of attention to detail, as well as the ability to work independently and as part of a team. The Mailroom Assistant will also be responsible for maintaining records of incoming and outgoing mail, handling sensitive and confidential information with discretion, and providing excellent customer service to internal and external stakeholders. Additionally, the Mailroom Assistant will be expected to operate and maintain mailroom equipment, manage inventory of mailroom supplies, and assist with other administrative tasks as needed. This position offers an excellent opportunity for someone looking to gain experience in an office environment and develop their organizational and communication skills. If you are a proactive individual with a strong work ethic and a commitment to excellence, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Sort and distribute incoming mail and packages.
- Prepare outgoing mail and packages for shipment.
- Maintain accurate records of incoming and outgoing mail.
- Operate and maintain mailroom equipment, such as postage meters and scanners.
- Manage inventory of mailroom supplies and order as needed.
- Handle sensitive and confidential information with discretion.
- Provide excellent customer service to internal and external stakeholders.
- Assist with other administrative tasks as needed.
- Ensure mailroom is clean and organized.
- Coordinate with courier services for special deliveries.
- Track and report any issues with mail delivery.
- Assist in the implementation of mailroom policies and procedures.
- Support other departments with mail-related tasks.
- Monitor and manage mailroom budget.
- Train new mailroom staff as needed.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in a mailroom or similar environment is a plus.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Excellent communication and customer service skills.
- Proficiency with mailroom equipment and software.
- Ability to handle sensitive and confidential information.
- Basic computer skills, including Microsoft Office.
- Physical ability to lift and move packages up to 50 pounds.
- Strong problem-solving skills.
- Ability to manage multiple tasks and priorities.
- Reliable and punctual.
- Positive attitude and strong work ethic.
- Willingness to learn and adapt to new tasks.
- Ability to work in a fast-paced environment.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience working in a mailroom or similar environment?
- How do you ensure accuracy when sorting and distributing mail?
- What steps do you take to handle confidential information securely?
- How do you prioritize tasks when managing multiple responsibilities?
- Can you provide an example of a time when you provided excellent customer service?
- How do you handle unexpected issues with mail delivery?
- What experience do you have with mailroom equipment and software?
- How do you stay organized in a fast-paced work environment?
- Can you describe a time when you had to work as part of a team to complete a task?
- What strategies do you use to manage inventory and supplies?
