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Title

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Mailroom Assistant

Description

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We are looking for a dedicated and detail-oriented Mailroom Assistant to join our team. As a Mailroom Assistant, you will play a crucial role in ensuring the smooth operation of our mailroom by handling incoming and outgoing mail, organizing packages, and maintaining accurate records. This position requires excellent organizational skills, the ability to work efficiently under pressure, and a commitment to providing exceptional service to internal and external stakeholders. The ideal candidate will be proactive, reliable, and capable of managing multiple tasks simultaneously. If you thrive in a fast-paced environment and enjoy working behind the scenes to support a dynamic team, this role is perfect for you. Your responsibilities will include sorting and distributing mail, managing shipping and receiving processes, and maintaining a clean and organized mailroom. You will also be responsible for operating mailroom equipment, such as postage meters and scanners, and ensuring compliance with company policies and postal regulations. Join us and become an integral part of our organization, where your contributions will directly impact the efficiency and success of our operations.

Responsibilities

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  • Sort and distribute incoming mail and packages to appropriate departments.
  • Prepare and process outgoing mail, including labeling and postage.
  • Maintain accurate records of incoming and outgoing shipments.
  • Operate mailroom equipment such as postage meters, scanners, and copiers.
  • Ensure compliance with company policies and postal regulations.
  • Coordinate with courier services for timely deliveries and pickups.
  • Maintain a clean, organized, and efficient mailroom environment.
  • Assist with inventory management of mailroom supplies.

Requirements

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  • High school diploma or equivalent.
  • Previous experience in a mailroom or administrative role is a plus.
  • Strong organizational and time-management skills.
  • Ability to lift and move packages up to 50 pounds.
  • Proficiency in using mailroom equipment and basic computer applications.
  • Excellent communication and interpersonal skills.
  • Attention to detail and accuracy in record-keeping.
  • Ability to work independently and as part of a team.

Potential interview questions

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  • Can you describe your previous experience in a mailroom or similar role?
  • How do you prioritize tasks when managing a high volume of mail and packages?
  • Are you comfortable operating mailroom equipment such as postage meters and scanners?
  • How do you ensure accuracy when sorting and distributing mail?
  • Can you provide an example of a time you resolved a delivery issue?
  • How do you handle confidential or sensitive mail?
  • Are you able to lift and move heavy packages as part of your daily responsibilities?
  • What steps would you take to maintain an organized and efficient mailroom?