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Title
Text copied to clipboard!Mailroom Assistant
Description
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We are looking for a dedicated and organized Mailroom Assistant to join our administrative team. The ideal candidate will be responsible for efficiently managing all incoming and outgoing mail, packages, and deliveries within our organization. This role requires excellent organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. The Mailroom Assistant will ensure timely distribution of mail and packages to the appropriate departments and individuals, maintaining accurate records and logs of all mailroom activities.
In this role, you will be expected to sort and distribute incoming mail promptly, ensuring that all items reach their intended recipients without delay. You will also be responsible for preparing outgoing mail and packages, including weighing, labeling, and arranging for courier pickups. Additionally, you will manage the inventory of mailroom supplies, ensuring that necessary materials such as envelopes, stamps, packaging materials, and labels are always available.
The Mailroom Assistant will also be responsible for maintaining cleanliness and organization within the mailroom, ensuring that the workspace remains tidy and efficient. You will regularly communicate with various departments to coordinate mail and package deliveries, resolve any issues or discrepancies, and provide excellent customer service to internal staff members.
You will be required to operate mailroom equipment such as postage meters, scanners, and sorting machines, ensuring that all equipment is properly maintained and functioning correctly. You will also be responsible for tracking and documenting all mailroom activities, maintaining accurate records for auditing and reporting purposes.
The ideal candidate will possess strong communication skills, both written and verbal, and have the ability to interact professionally with colleagues at all levels of the organization. You should be comfortable working independently as well as part of a team, demonstrating flexibility and adaptability in a fast-paced environment.
Previous experience in a mailroom or administrative support role is preferred but not required. Training will be provided to ensure that you are fully equipped to perform your duties effectively. We value individuals who demonstrate reliability, punctuality, and a strong work ethic, and who are committed to providing exceptional service to our organization.
This position offers an excellent opportunity for individuals looking to gain experience in administrative and clerical roles, with potential for growth and advancement within the organization. If you are detail-oriented, organized, and enjoy working in a structured environment, we encourage you to apply for this exciting opportunity to become a valued member of our administrative team.
Responsibilities
Text copied to clipboard!- Sort and distribute incoming mail and packages promptly.
- Prepare outgoing mail and packages, including labeling and arranging courier pickups.
- Maintain accurate records and logs of mailroom activities.
- Manage inventory of mailroom supplies and reorder as necessary.
- Operate and maintain mailroom equipment such as postage meters and scanners.
- Ensure cleanliness and organization of the mailroom workspace.
- Coordinate with various departments to resolve mail-related issues.
- Provide excellent customer service to internal staff members.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Strong organizational and multitasking skills.
- Attention to detail and accuracy.
- Good communication and interpersonal skills.
- Ability to operate mailroom equipment and basic office machinery.
- Basic computer skills, including familiarity with email and data entry.
- Ability to lift and move packages weighing up to 50 pounds.
- Previous mailroom or administrative experience preferred but not required.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience working in a mailroom or similar environment?
- How do you prioritize tasks when handling multiple mail and package deliveries?
- What steps do you take to ensure accuracy and efficiency in your work?
- Have you ever encountered a problem with mail delivery, and how did you resolve it?
- Are you comfortable operating mailroom equipment such as postage meters and scanners?
