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Title
Text copied to clipboard!Mailroom Assistant
Description
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We are looking for a detail-oriented and reliable Mailroom Assistant to join our organization. As a Mailroom Assistant, you will play a crucial role in ensuring the efficient handling, sorting, and distribution of incoming and outgoing mail and packages within the company. Your responsibilities will include receiving, sorting, and delivering mail to various departments, maintaining accurate records of deliveries, and assisting with shipping and receiving tasks. You will also be responsible for operating mailroom equipment such as postage meters, scanners, and copiers, and ensuring that all mailroom supplies are stocked and organized. In addition, you will be expected to handle confidential documents with discretion, assist with special mailing projects, and provide excellent customer service to internal staff and external vendors. The ideal candidate will have strong organizational skills, attention to detail, and the ability to work independently as well as part of a team. Previous experience in a mailroom or administrative environment is preferred but not required. This position offers an excellent opportunity to gain experience in office operations and contribute to the smooth functioning of our organization.
Responsibilities
Text copied to clipboard!- Sort and distribute incoming mail and packages to appropriate departments.
- Prepare outgoing mail, including labeling, packaging, and postage.
- Maintain accurate records of mail and package deliveries.
- Operate mailroom equipment such as postage meters and scanners.
- Assist with shipping and receiving tasks as needed.
- Monitor and replenish mailroom supplies.
- Handle confidential documents with discretion.
- Assist with special mailing projects and bulk mailings.
- Provide excellent customer service to staff and vendors.
- Ensure the mailroom is clean, organized, and secure.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Strong organizational and time management skills.
- Attention to detail and accuracy.
- Ability to lift and move packages up to 30 lbs.
- Basic computer skills (email, spreadsheets, data entry).
- Good communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Previous mailroom or administrative experience preferred.
- Professional and reliable work ethic.
- Ability to handle confidential information appropriately.
Potential interview questions
Text copied to clipboard!- Do you have previous experience working in a mailroom or similar environment?
- Are you comfortable lifting and moving packages up to 30 lbs?
- How do you ensure accuracy when sorting and delivering mail?
- Describe your experience with mailroom equipment or office machinery.
- How do you handle confidential or sensitive documents?
- Are you able to work independently and manage your time effectively?
- What steps do you take to provide excellent customer service?
- Can you describe a time when you had to handle multiple tasks at once?
- Are you familiar with basic computer programs such as email and spreadsheets?
- Why are you interested in this Mailroom Assistant position?
