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Title
Text copied to clipboard!Mail Sorter
Description
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We are looking for a diligent and detail-oriented Mail Sorter to join our team. The ideal candidate will be responsible for sorting and organizing incoming and outgoing mail in a timely and efficient manner. This role is crucial in ensuring that all mail is correctly categorized and delivered to the appropriate departments or individuals. The Mail Sorter will work closely with other team members to maintain a smooth and efficient mailroom operation. Key responsibilities include sorting mail by hand or using sorting machines, ensuring that all mail is correctly labeled and categorized, and maintaining accurate records of all incoming and outgoing mail. The Mail Sorter will also be responsible for identifying and resolving any issues related to misdirected or undeliverable mail. This role requires excellent organizational skills, attention to detail, and the ability to work under pressure to meet tight deadlines. The ideal candidate will have previous experience in a similar role, strong communication skills, and the ability to work independently as well as part of a team. If you are a reliable and hardworking individual with a keen eye for detail, we encourage you to apply for this position.
Responsibilities
Text copied to clipboard!- Sort incoming and outgoing mail by hand or using sorting machines.
- Ensure all mail is correctly labeled and categorized.
- Maintain accurate records of all incoming and outgoing mail.
- Identify and resolve issues related to misdirected or undeliverable mail.
- Coordinate with other departments to ensure timely delivery of mail.
- Operate mail sorting machines and other mailroom equipment.
- Prepare outgoing mail for dispatch, including weighing and affixing postage.
- Monitor and manage mailroom supplies and equipment.
- Assist with other mailroom duties as required.
- Ensure compliance with all mailroom policies and procedures.
- Maintain a clean and organized mailroom environment.
- Handle confidential and sensitive information with discretion.
- Provide excellent customer service to internal and external stakeholders.
- Report any mailroom issues or discrepancies to the supervisor.
- Assist with training new mailroom staff as needed.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in a mailroom or similar role.
- Strong organizational and time management skills.
- Excellent attention to detail.
- Ability to work under pressure and meet tight deadlines.
- Good communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in using mail sorting machines and other mailroom equipment.
- Basic computer skills, including familiarity with email and data entry.
- Physical ability to lift and move mail bags and packages.
- Reliable and punctual with a strong work ethic.
- Ability to handle confidential and sensitive information with discretion.
- Knowledge of postal regulations and procedures is a plus.
- Flexibility to work different shifts if required.
- Strong problem-solving skills.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience working in a mailroom?
- How do you ensure accuracy when sorting and categorizing mail?
- What steps do you take to handle misdirected or undeliverable mail?
- How do you prioritize tasks when handling a high volume of mail?
- Can you describe a time when you had to work under pressure to meet a deadline?
- How do you handle confidential and sensitive information?
- What experience do you have with mail sorting machines and other mailroom equipment?
- How do you ensure compliance with mailroom policies and procedures?
- Can you provide an example of how you provided excellent customer service in a previous role?
- How do you maintain a clean and organized work environment?