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Title

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Mail Processing Clerk

Description

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We are looking for a dedicated and detail-oriented Mail Processing Clerk to join our team. In this role, you will play a crucial part in ensuring the smooth and efficient handling of incoming and outgoing mail. Your primary responsibilities will include sorting, organizing, and distributing mail, as well as maintaining accurate records of all mail transactions. This position requires excellent organizational skills, the ability to work under pressure, and a commitment to maintaining confidentiality and accuracy in all tasks. As a Mail Processing Clerk, you will interact with various departments and external partners, making strong communication skills essential. The ideal candidate will have a proactive attitude, a strong work ethic, and the ability to adapt to a fast-paced environment. If you are looking for a role that combines administrative tasks with logistical operations, this position offers a rewarding opportunity to contribute to the success of our organization.

Responsibilities

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  • Sort and organize incoming and outgoing mail.
  • Distribute mail to appropriate departments or individuals.
  • Maintain accurate records of mail transactions and deliveries.
  • Operate mail processing equipment such as postage meters and scanners.
  • Ensure timely delivery of packages and correspondence.
  • Handle confidential documents with discretion and care.
  • Coordinate with courier services for special deliveries.
  • Assist in maintaining an organized and efficient mailroom.

Requirements

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  • High school diploma or equivalent.
  • Strong organizational and time-management skills.
  • Attention to detail and accuracy in handling mail.
  • Ability to lift and carry packages up to 50 pounds.
  • Proficiency in using mail processing equipment.
  • Basic computer skills for record-keeping and tracking.
  • Excellent communication and interpersonal skills.
  • Previous experience in a similar role is a plus.

Potential interview questions

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  • Can you describe your experience with mail sorting and distribution?
  • How do you ensure accuracy and attention to detail in your work?
  • Are you comfortable using mail processing equipment?
  • How do you handle confidential or sensitive documents?
  • Can you provide an example of how you managed a high-volume workload?
  • What steps do you take to ensure timely delivery of mail?
  • How do you prioritize tasks when handling multiple responsibilities?
  • Have you ever coordinated with external courier services? If so, how?