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Title
Text copied to clipboard!Mail Clerk
Description
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We are looking for a diligent and organized Mail Clerk to join our team. The ideal candidate will be responsible for managing the flow of mail within the organization, ensuring that all incoming and outgoing correspondence is handled efficiently and accurately. This role requires a high level of attention to detail, as well as the ability to work independently and as part of a team. The Mail Clerk will sort, distribute, and process mail, packages, and other materials, ensuring that they reach the correct recipients in a timely manner. Additionally, the Mail Clerk will be responsible for maintaining records of all mail transactions, managing postage accounts, and coordinating with external mail services. The successful candidate will have excellent organizational skills, a strong work ethic, and the ability to handle multiple tasks simultaneously. This position is crucial for maintaining effective communication within the organization and ensuring that all mail-related operations run smoothly. If you are a reliable and detail-oriented individual with a passion for organization and efficiency, we encourage you to apply for this position.
Responsibilities
Text copied to clipboard!- Sort and distribute incoming mail and packages.
- Prepare outgoing mail and packages for shipment.
- Maintain accurate records of all mail transactions.
- Manage postage accounts and ensure sufficient funds are available.
- Coordinate with external mail services for special deliveries.
- Ensure timely delivery of mail to the correct recipients.
- Handle confidential and sensitive information with discretion.
- Operate mailroom equipment such as postage meters and scanners.
- Assist with bulk mailings and special projects as needed.
- Maintain a clean and organized mailroom.
- Track and report any issues with mail delivery.
- Provide excellent customer service to internal and external stakeholders.
- Ensure compliance with postal regulations and company policies.
- Monitor and order mailroom supplies as needed.
- Assist with other administrative tasks as required.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in a mailroom or similar environment is preferred.
- Strong organizational and time management skills.
- Excellent attention to detail.
- Ability to work independently and as part of a team.
- Good communication and interpersonal skills.
- Proficiency with mailroom equipment and software.
- Ability to lift and carry heavy packages.
- Basic computer skills, including Microsoft Office.
- Reliable and punctual.
- Ability to handle confidential information with discretion.
- Strong problem-solving skills.
- Ability to multitask and prioritize tasks effectively.
- Customer service-oriented attitude.
- Knowledge of postal regulations and procedures.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience working in a mailroom?
- How do you ensure accuracy when sorting and distributing mail?
- What steps do you take to handle confidential information securely?
- How do you prioritize tasks when handling multiple responsibilities?
- Can you provide an example of a time when you resolved a mail delivery issue?
- How do you stay organized in a busy work environment?
- What experience do you have with mailroom equipment and software?
- How do you handle situations where you receive a package with no clear recipient?
- What strategies do you use to ensure timely delivery of mail?
- How do you handle customer service inquiries related to mail delivery?
